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[BTTF] My order

Gambit771Gambit771
edited September 2011 in Shopping or Activation Support
I have bought all 5 episodes and been given a serial number for my purchase but don't know where to use the code so i can unlock the game and download it.

Can anyone help?

Comments

  • VainamoinenVainamoinen Moderator
    edited September 2011
    Gambit771 wrote: »
    I have bought all 5 episodes and been given a serial number for my purchase but don't know where to use the code so i can unlock the game and download it.

    Can anyone help?

    You don't need the serial number.

    Go to your My Games page (upper right, the joystick symbol). Download the episodes from there and install. If you're still online and logged in the forum, you won't have to do much else but start the game.

    Did that help?
  • Gambit771Gambit771
    edited September 2011
    When i do that I only have a download link for the first chapter.
  • VainamoinenVainamoinen Moderator
    edited September 2011
    Well, that's a start. ;)

    Still, it's strange - you might want to contact support if this persists. As it is not possible to buy single episodes, something might have gone wrong with the system.
  • Gambit771Gambit771
    edited September 2011
    I have looked everywhere for a contact us page or an email address for support but can't find anything. Can you tell me how to contact customer support please?

    Thanks
  • IcedhopeIcedhope
    edited September 2011
    support@telltalegames.com
  • Gambit771Gambit771
    edited September 2011
    Thanks
  • VainamoinenVainamoinen Moderator
    edited September 2011
    And check your spam mail regularly - TTG support emails have a tendency to be regarded as spam by your email provider. ;)
  • Gambit771Gambit771
    edited September 2011
    All sorted now.
    Thanks for helping me :)
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