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Did the store went Haywire?

LvetLvet
edited December 2011 in Shopping or Activation Support
Is it only with me? I'm trying to add some items to the cart but the links in the store either do not work or redirect me to places they shouldn't. For example, I can't add none of the DVD versions of games I digitally own as sam and max or Strong Bad, and when I check the Sam & Max Season 3 link there is no description!! Not to mention that hitting Bone season 1, takes me to the home screen of the store!!!

At first I thought it was a browser or internet connection problem but 3 browser and 4 computers later I'm finding this to be a very strange situation. Is it only me??

Comments

  • MikeMike
    edited November 2011
    We're having a slight issue with the DVDs at the moment that we should have resolved very soon. Sorry about that.
  • LvetLvet
    edited December 2011
    Ok Michael, but is it going to be any time soon? The problem persists...
  • MikeMike
    edited December 2011
    I'm sorry, this is still being worked on. I'll post an update as soon as I know anything.
  • LvetLvet
    edited December 2011
    Hey Michael I see, a part of it is back on tracks again, but still not all of the store! I can add Sam & Max's DVDs S1 and S2 fine, but S3 is still not working and Strong and Bad doesn't even have the DVD option!
  • Macfly77Macfly77 Moderator
    edited December 2011
    Lvet wrote: »
    Hey Michael I see, a part of it is back on tracks again, but still not all of the store! I can add Sam & Max's DVDs S1 and S2 fine, but S3 is still not working and Strong and Bad doesn't even have the DVD option!
    You should find Strong Bad's DVD option on this page and it looks like The Devil's Playhouse DVD (the one that's free for season owners) is back in the store.
  • LvetLvet
    edited December 2011
    Macfly77 wrote: »
    You should find Strong Bad's DVD option on this page and it looks like The Devil's Playhouse DVD (the one that's free for season owners) is back in the store.

    I'm looking for the Strong Bad's DVD that's also free for season owners, as for the S&M3 DVD you pointed out; just go ahead and try to add it to your cart, and you'll end up with an empty cart! :S There is still some problem with it.
  • MikeMike
    edited December 2011
    The Sam and Max link is working for me. You own that season, correct?

    If you own Strong Bad as well, you should be able to add to your cart via this link: http://www.telltalegames.com/cart/add/sbcg4ap-disc
  • Macfly77Macfly77 Moderator
    edited December 2011
    Lvet wrote: »
    I'm looking for the Strong Bad's DVD that's also free for season owners, as for the S&M3 DVD you pointed out; just go ahead and try to add it to your cart, and you'll end up with an empty cart! :S There is still some problem with it.
    Sorry that my links didn't work.
    I couldn't really double-check them as I already own all the DVD's and I just assumed that they would work for someone who didn't.
    Hopefully, Michael's post from above helped you.
  • LvetLvet
    edited December 2011
    Thanks for the help so far to both of you.

    @ Michael that Strong Bad link nailed it, thanks. As for S&M3 the problem persists, I do own the season, nevertheless when I try to add it through the link provided (or the store one for what that matters) nothing is added to my cart.

    EDIT: I just noticed another thread now, that's also active "Sam and Max Season 3 DVD", wich tells me I'm not the only one with this particular issue!
  • MikeMike
    edited December 2011
    I just added that DVD to your cart manually.
  • LvetLvet
    edited December 2011
    Thanks for all the help and patience Michael, and sorry for taking so long to answer back.
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