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[issue-54519]

cornekievitcornekievit
edited January 2012 in Shopping or Activation Support
Almost a year ago i pre-ordered Jurassic Park.

Your Order ID: 600112670984979
Total Cost: $29.99

I didn't get any kind of notification the games became available.
I did get the refund e-mail, where didn't hear anything about since that e-mail.

Jurassic Park Pre-Order Customers: A Message From Telltale CEO Dan Connors

Now i've sent to e-mails, and only got back a auto-reply on the second:
Re: Your Telltale support issue has been received [issue-54519]

waiting for an answer this time...

Regards,

Corné

Comments

  • MikeMike
    edited January 2012
    As I said in reply to your emails, that order was automatically canceled in April, at which point you were sent a full refund. You also received a voucher in the email from Dan Connors for a free season of any of our games, including Jurassic Park.

    I've replied to two of your emails with that information, so please clarify what your issue is.
  • cornekievitcornekievit
    edited January 2012
    I ever got those e-mails...:s not even in my spam folders...:s but my excuse, must be some trouble with yahoo or something...
  • cornekievitcornekievit
    edited January 2012
    I ever got those e-mails...:s not even in my spam folders...:s but my excuse, must be some trouble with yahoo or something...
  • cornekievitcornekievit
    edited January 2012
    After checking my pay pal account i found out that there was no refund at all... I never got those e-mails, and i didnt get another game, or anything, so is this solvable?
This discussion has been closed.