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games missing

macgeek23macgeek23
edited April 2012 in Shopping or Activation Support
i know i bought more games from this site besides what is showing in my account. for example it only shows one sam and max game listed but i have purchased all of them why are they not showing up in my account?

Comments

  • Macfly77Macfly77 Moderator
    edited April 2012
    Two things come to mind:

    1) Did you buy them all from the Telltale Store (not from Steam, for example, in which case you wouldn't find them in your Telltale account)?
    2) Could you possibly have two Telltale accounts (when I bought my first Telltale game, I used one of my two e-mail addresses to create an account and somehow register my other one when I bought my next Telltale game. Emily merged my accounts after I asked her to - nicely ;) - back in the day)?

    If your answers are "yes" to question 1 and "no" to question 2, you will probably have to wait until Telltale office hours (tomorrow after 9 AM PDT) for more help.
  • macgeek23macgeek23
    edited April 2012
    nope i bought them from telltale. i may have had a different account but i don't think so. if someone from telltale could help me out that would be great.

    Macfly77 wrote: »
    Two things come to mind:

    1) Did you buy them all from the Telltale Store (not from Steam, for example, in which case you wouldn't find them in your Telltale account)?
    2) Could you possibly have two Telltale accounts (when I bought my first Telltale game, I used one of my two e-mail addresses to create an account and somehow register my other one when I bought my next Telltale game. Emily merged my accounts after I asked her to - nicely ;) - back in the day)?

    If your answers are "yes" to question 1 and "no" to question 2, you will probably have to wait until Telltale office hours (tomorrow after 9 AM PDT) for more help.
  • macgeek23macgeek23
    edited April 2012
    ok so i have to change this a bit. i just remembered i had played the first sam and max games on game tap because i already had a subscription to it so i basically got the games for free. this topic can be closed or deleted or whatever.
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