Title Update
In the sticky thread about the save file issues it says that a new title update has been released to fix this issue. However, when I restarted my game I didn't see any update. I tried deleting it from my hard drive and re installing and I still didn't get an update. I was just wondering if anyone could confirm that they have downloaded the update and that the update works.
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Comments
Anymore news on this problem? I still can't play Ep.4.
Don't tell me you need a patch for the patch: this is ridiculous.
Yes, it is ridiculous. I had faith that Telltale would get it cleared up in a timely manner, especially with how fast the PS3 got a patch. But, the episode has been released a few days short of a month now without anything getting resolved. I've begun to lose my patience with this whole episode 4 debacle. When season 2 comes out I'm going to wait for the retail release so that when I buy it I can actually play it.
I feel exactly the same in regards to losing patience, and would like to add:
Telltale need to improve their customer relations on this forum.
It's been a month, and we've had two progress updates in that time and a lame workaround suggestion, that incidentally didn't work, at all - with the implication being: we, the customers were doing something wrong and not that the game is, in fact, inexcusably broken.
I know it may seem pointless to announce an update when you're still working on a patch, but after weeks without any news on the progress; it would have been reassuring to let us know that you're still working on it and not just sitting back, raking in the money.
It beggars belief that a software company could release a console game with a such a massive bug that triggers so easily. How was it not corrected before release? I bought the game today, almost a month after release, and it simply doesn't work. Why is it even for sale?
One of my friends told me he was going to buy the episodes 'cause he grew interested in the game after hearing me rave about how amazing it is. I let him know about the issues regarding episode 4, and told him he shouldn't purchase it until the patch is made available. I also suggested he back up his saves on cloud. If you run into someone that hasn't bought episode 4 yet please do the same. Make others aware that there is a problem since it's obvious Telltale isn't going to do so.
Oomi, I completely agree. It's such a shame, since a lot of talented people are obviously working hard on this series. But what's available isn't finished and shouldn't be on sale. Episode 4 won't even launch for me. That's never happened to me before with a console game.
Good for you, Oomi. I read your post and immediately tried turning on the game: unfortunately, I didn't have the same experience - my game is still broken.
Any news, at all, Telltale?
And again, there is NO Update!!! Maybe you check first, whether the it is really online, before you post an information, which is not true!!!
Sometimes when an update goes live, especially over a weekend, it can take some time to become available in all regions and countries. Please check again later tonight or tomorrow morning. I apologize for the delay in resolving this issue.
This is literally the one reason I'm not playing the spectacular game you developed because I don't want to lose my progress. Thanks for getting us close to a resolution, I look forward to more play throughs.
Any idea for when this hits us?