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"Wrong" Region Format lets TWD Crash

modpowermodpower
edited January 2013 in The Walking Dead - iOS Support
hello
I don't know if anyone report this problem but my any my friend had the same problem


I bought the episodes pack but its immediately crash. now when I try to load the game app its give me the black screen then crash. I cannot load the game again

I reinstall serval times no good.
restore my backup no use

when I restore as new iPhone then download it. its work fine
I am guessing the hiding files 4 the game is infected. but I don't want to lose my information by not loading my old data

please help I been working on it 4 2 days

Comments

  • modpowermodpower
    edited November 2012
    will guys I found the solution my self

    I just simply change the iphone sitting to "region format: United States"

    I guess not working with my country format
  • DjNDBDjNDB Moderator
    edited November 2012
    Nice find. What region format setting didn't work?
  • Step forwardStep forward
    edited November 2012
    modpower wrote: »
    will guys I found the solution my self

    I just simply change the iphone sitting to "region format: United States"

    I guess not working with my country format

    Thank you so much. Now my problem is solved :eek:
  • Ditte27Ditte27
    edited December 2012
    I have the same problem, but changing region format doesn't work for me.
  • Salama-QSalama-Q
    edited December 2012
    Hello everyone
    my name is Salama, I am from Saudi Arabia
    English is not my native language so excuse my weak language

    I bought this game before 4 weeks
    and from that time I couldn't play it
    some time it crash to the main screen
    and other time just show me coming soon!

    so the solution is to change " Region Format " to United States
    as the picture below

    an3m1.com_13567928981.png

    and it should work .
  • DjNDBDjNDB Moderator
    edited December 2012
    Thanks for sharing, Salama-Q. I merged your thread with an existing one about the same issue.
  • Ditte27Ditte27
    edited January 2013
    There has still been no answer to my problem. Mod, could you please find a solution for this? It is not acceptible that I pay for a game, then can't play it.
  • DjNDBDjNDB Moderator
    edited January 2013
    My ability to do iOS support is very limited. I suggest you write to support@telltalegames.com
  • mannozamannoza
    edited January 2013
    This method does not work for me as well. I wrote to support@telltalegames.com. Will wait for their response.
This discussion has been closed.