PS3 Disc Version Lag, will it be fixed?
I'm starting another thread about this issue, cause the other one is being ignored for months.
It's know that the PS3 Disc Version of The Walking Dead doesn't work for a lot of people, it's laggy to the point that you can't play it, the XBOX version had this same problem, but it seems to be fixed for what i read.
Will the PS3 version get some fix or i should just trash it away?
It's know that the PS3 Disc Version of The Walking Dead doesn't work for a lot of people, it's laggy to the point that you can't play it, the XBOX version had this same problem, but it seems to be fixed for what i read.
Will the PS3 version get some fix or i should just trash it away?
This discussion has been closed.
Comments
I am not satisfied at all with the customer friendliness of this company.
I am looking forward to making bad publicity for this company.
Just bought this game for ps3 yesterday new from gamestop. Love the story, however I am experiencing annoying lag especially during crucial decision making choices leaving me with no time to answer them before they disappear. Wish i had heard about the hard disc copy issues before i bought this. Never had i imagined that a hard disc copy would perform worse than a digital download. Telltale if you read this. You have a great story, however i cannot mold my story the way i want due to lag. Please fix this with an update.
Please make sure to be connected to a strong internet connection when starting the game. Also, how old is your ps3? Have you made sure to get the latest patches and updates for the game?
Good afternoon,
The free download version plays without lag which caused me to buy the retail disc. The retail disc is laggy. I have made sure I have the latest patches and updates for the game --- the DLC went up to 1.8? (rejogging from memory) but the patch for the disc was only until 1.3.
When will a fix be in play? My internet connection is good, my PS3 is a year and a half old. I do not think it's my PS3. 250 gb maybe 200 gb free?
Thank you for your response. I do feel duped by offering a good experiencing in the downloaded first episode only to get swindled out of a playable game in episode 2.
I apologize for the inconvenience. Minor hitching during loading and autosaves may be experienced, but major hitches or lagging during gameplay is abnormal. Can you please clarify if you have the Super Slim PS3? If you do, there is a known issue that affects a large number of games. Sony has identified that the initial release of these models could come with a bad hard drive. If you have a Super Slim PS3, please contact Sony Support to determine if you are affected by a bad hard drive. If you are, they can assist you with replacing the drive or the console.
If this does not resolve your issue, please test your disc on another console. If the disc works fine on another console, the issue is not the disc. If the issue is still occurring for you, please let me know and I will try to assist you further.
Thank you for your response, TTMike.
I have the Playstation Slim but not the "Super Slim."
I have not tested this on another PS3 and would need to find another person with one, which may personally take me a little while. The disc looks pristine however, no scratches or physical flaws.
Hi Mike,
I just tested this on a friend of mine's PS3 and is acting up the same. At this point, I have done all of the fixes you have suggested and the legwork after spending money for your game.
I am afraid it is the disc. There's no scratches on the disc, and so many people have reported the same problems, and it's not my system either. It is not only my disc either.
Can you please get me a resolution?
Apologies for the inconvenience. Please contact our Support Staff at Support@Telltalegames.com for further assistance regarding this issue. I apologize I couldn't be of more help.
Thank you, Mike.
I found out that my system was the 160 gb one but I still had 100+GB free on it but had the Slim version (significance being super slim is "super" slow to begin with).
I have contacted the support team and after they ask you to run around this is the response you will get :
"I apologize for the inconvenience. Some hitching after a load, or during an autosave is to be expected. One other possible way to minimize the hitching would be to Restore the File System and Rebuild the Database. To do this, start with the system in standby mode (redlight on), and hold the power button down (the system will turn on and turn off). Now press and hold the power button again. It will beep as it turns on and then it will double beep. When you hear the double beeps immediately take your finger off the power button. You will be prompted to plug in your controller via USB and then hit the PS button.
Unfortunately, we are unable to offer the digital version for purchases of the disc version of The Walking Dead."