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Black screen on iMac (Intel Iris pro graphic card)

4tlapky4tlapky
edited October 2013 in The Walking Dead - PC/Mac Support

Is there any way to run TWD on iMac with Intel Iris pro graphic card (OS X 10.8.5)? When I start game, I have black screen only. Thanks.

Comments

  • DjNDBDjNDB Moderator

    I can take a look.
    Please follow the instructions to run the Support Tool and post the download link to the resulting "TWD_support_data_mac.zip" to your next reply in this thread.

  • 4tlapky4tlapky
    edited October 2013

    Thanks for your help. Link with *.zip file: http://www.sendspace.com/file/yn2amt

    DjNDB posted: »

    I can take a look. Please follow the instructions to run the Support Tool and post the download link to the resulting "TWD_support_data_mac.zip" to your next reply in this thread.

  • DjNDBDjNDB Moderator
    edited October 2013

    Do you hear sound during the black screen?

    You can try switching the game to windowed mode by pressing Command + F. If that works, try changing the resolution in the game menu before switching back to fullscreen.

    4tlapky posted: »

    Thanks for your help. Link with *.zip file: http://www.sendspace.com/file/yn2amt

  • 4tlapky4tlapky

    It works! You must install the game and restart computer too. Thanks very much!

    DjNDB posted: »

    Do you hear sound during the black screen? You can try switching the game to windowed mode by pressing Command + F. If that works, try changing the resolution in the game menu before switching back to fullscreen.

This discussion has been closed.