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Wolf Among Us Crash instances

TenchiSaWaDaTenchiSaWaDa
edited October 2013 in The Wolf Among Us - PC/Mac Support

Hi. I am having trouble with several of the choices.

When I am going to ask about Faith's Father with the Mirror Mirror my game crashes. This also happens when I go to the next part. For both choices, going to Mr. Toad or Lawrence, the game crashes.
IS this just me or is this a wider problem. Also, is there a solution?
Thank you

Comments

  • DeCans1105DeCans1105

    It's not just you, i'm having the same exact problem. I haven't found a solution yet and this seems to be the only forum actually discussing it so I guess we just need to wait.

  • TexasMedicineTexasMedicine

    Yeah, I have it too. I've put a comment on the support board, but I've had no replies.

  • DjNDBDjNDB Moderator
    edited October 2013

    I moved this to the support forum. I am trying to find out what might be causing this, so if you all could please follow the instructions to run the TWAU Support Tool and post the download link to the resulting "TWAU_support_data_pc.zip" to your next reply in this thread.

  • DuVrangrGataDuVrangrGata

    I have the same Problem using the Steam Version. My file is uploaded here: http://www.filedropper.com/twausupportdatapc
    Sry for my bad English :).

  • DjNDBDjNDB Moderator

    Problemsignatur:
    P1: TheWolfAmongUs.exe
    P4: igdumd32.dll

    Card name: Intel(R) HD Graphics Family
    Dedicated Memory: 64 MB

    Your crashes occur in the graphics driver. Your graphics chip doesn't meet the minimum requirements.
    Intel graphics chips are not recommended and they don't work well with TTG's games.

    DuVrangrGata posted: »

    I have the same Problem using the Steam Version. My file is uploaded here: http://www.filedropper.com/twausupportdatapc Sry for my bad English .

  • DuVrangrGataDuVrangrGata
    edited October 2013

    Damm ok thx :) Good Support here.

    Edit: It works if you update your graphic chip drivers :)

    DjNDB posted: »

    Problemsignatur: P1: TheWolfAmongUs.exe P4: igdumd32.dll Card name: Intel(R) HD Graphics Family Dedicated Memory: 64 MB

  • SerenityRyderSerenityRyder

    Hey I have the same issue. How did you update them?

    DuVrangrGata posted: »

    Damm ok thx Good Support here. Edit: It works if you update your graphic chip drivers

  • handshoodlumhandshoodlum

    I'm having the same issue. However, I had played the 1st ep on this same MBP when i first bought the season pass. For some reason, on this 2nd play through before I start ep 2 the game won't let me choose from Toad or Lawrence.

    Support ppl, the info is here:

    http://www.sendspace.com/file/tro49r

    Thanks

  • ElzothElzoth

    im having the same issue and have uploaded my info to send space if anyone can help http://www.sendspace.com/file/1vn3yg

  • DjNDBDjNDB Moderator

    Problem signature:
    P1: TheWolfAmongUs.exe
    P2: 2013.10.10.25546
    P3: 52570eb1
    P4: igdumd32.dll
    P5: 8.15.10.2869
    P6: 506dfe62
    P7: c0000005
    P8: 00006b92

    Card name: Intel(R) Q45/Q43 Express Chipset
    Chip type: Intel(R) 4 Series Express Chipset Family
    Dedicated Memory: 64 MB

    The crash is caused by your integrated graphics chip, which doesn't meet the minimum requirements.
    Intel graphics chips are not recommended and they don't work well with TTG's games.

    Elzoth posted: »

    im having the same issue and have uploaded my info to send space if anyone can help http://www.sendspace.com/file/1vn3yg

  • ElzothElzoth

    is there a way around it? anything i could do on my end

    DjNDB posted: »

    Problem signature: P1: TheWolfAmongUs.exe P2: 2013.10.10.25546 P3: 52570eb1 P4: igdumd32.dll P5: 8.15.10.2869 P6: 506dfe62

  • DjNDBDjNDB Moderator

    Installing an Nvidia or AMD graphics card should help.

    Elzoth posted: »

    is there a way around it? anything i could do on my end

  • TelltaleMikeTelltaleMike Former Telltale Staff

    To update your graphics card, depending on the brand card you have, please go to the manufacturer's website, and you should be able to download the latest drivers from there.

    SerenityRyder posted: »

    Hey I have the same issue. How did you update them?

This discussion has been closed.