Game crash on start - fmodex.dll - willing to gift Walking Dead DLC for working solution
Same problem that has been posted often of Poker Night 2 crashing on start. Black screen and then instant crash. Wonder if anyone had any new bright ideas?
I am willing to gift Walking Dead DLC to anyone who comes up with a working solution.
Things I tried:
- Unplug all USB and everything
- Ran as administrator
- Tried compatibility at all different settings
- Re-installed C++ runtime
- Tried earlier version of fmodex.dll
- Full Windows update and restart
- Verified game cache
- Turned off Steam Overlay
- Run the program outside of Steam
- Fresh reinstall
- No compatibility mode for Steam
Please note that this game was working on my machine previously and I have many Steam achievements with Poker Night 2 and Inventory. I uninstalled the game for a while and re-installed it and have ran into this problem. Please help! Lappy 486 info below:
Log Name: Application
Source: Application Error
Date: 10/24/2013 9:24:45 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: JSC
Description:
Faulting application name: PokerNight2.exe, version: 2013.4.24.22527, time stamp: 0x51788caf
Faulting module name: fmodex.dll, version: 0.4.40.3, time stamp: 0x4f4ef6a4
Exception code: 0xc0000005
Fault offset: 0x000bc3dc
Faulting process id: 0x3e0
Faulting application start time: 0x01ced120fc34a77a
Faulting application path: C:\Program Files (x86)\Steam\SteamApps\common\Poker Night 2\PokerNight2.exe
Faulting module path: C:\Program Files (x86)\Steam\SteamApps\common\Poker Night 2\fmodex.dll
Report Id: 3acf3c88-3d14-11e3-be85-7446a0771953
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
1000
2
100
0x80000000000000
8680
Application
JSC
PokerNight2.exe
2013.4.24.22527
51788caf
fmodex.dll
0.4.40.3
4f4ef6a4
c0000005
000bc3dc
3e0
01ced120fc34a77a
C:\Program Files (x86)\Steam\SteamApps\common\Poker Night 2\PokerNight2.exe
C:\Program Files (x86)\Steam\SteamApps\common\Poker Night 2\fmodex.dll
3acf3c88-3d14-11e3-be85-7446a0771953
Dxdiag info too long, so see below comments:
System Information
Time of this report: 10/24/2013, 21:27:30
Operating System: Windows 8 64-bit (6.2, Build 9200) (9200.win8_gdr.130531-1504)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: HP Pavilion g6 Notebook PC
BIOS: F.17
Processor: AMD A6-4400M APU with Radeon(tm) HD Graphics (2 CPUs), ~2.7GHz
Memory: 8192MB RAM
Available OS Memory: 7650MB RAM
Page File: 2441MB used, 12889MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.02.9200.16384 64bit Unicode
Any support you guys can give me would be great!
Comments
DXDiag was too big, so here is the link to the text file: https://drive.google.com/file/d/0B07XiDhQ6S-_eFBoSmRMXzFwS0E/edit?usp=sharing
fmodex.dll issues are usually sound related. Have you tried installing the latest sound driver (or earlier versions) from the HP website?
I also just tried fmodex.dll 0.4.44.23 with Poker Night 2, and it worked. Maybe it includes a fix that gets it working on your system.
Be aware though that verifying the game cache files on steam will reinstall the version that came with the game.
Other things that might or might not work are:
I added the PN2 support zip if more information is needed: http://www.sendspace.com/file/ra7w6b
I couldn't find any new leads.
One more thing you could try is deleting the savegame folder:
C:\Users\Jonathon\Documents\Telltale Games\Poker Night 2