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Had to restore my iPhone and now my purchased episodes are gone.

Rastus_McGeeRastus_McGee
edited November 2013 in The Walking Dead - iOS Support

I had to restore my Phone (5 w/ 1OS 7) and now my purchased episodes of The Waking Dead 2-5 are gone and the game is saying I need to purchase them. Is there any way around this? I haven't finished it yet!!!

Comments

  • tronixtronix Telltale Alumni

    You will need to re-acquire the multi-pack or individual episodes that you purchased. To do this, on your iOS device you need to log into the account in which you initially made the purchase and continue the steps to purchase it again. You will be asked to confirm your purchase, and then be notified that you already own the content, and be prompted to download it again. If you are not logged into the account you used to make your initial purchase the first time, you will be charged again. Once the product is re-acquired, you will be able to download other episodes.

    Please note that if you purchased the original multi-pack that did not include 400 Days, you will be charged if you purchase the new multi-pack that does include 400 Days.

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