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Am i right to be afraid?

MussKattMussKatt
edited September 2008 in Shopping or Activation Support
Hi guys. I live in Canada, and my package got shipped August 27, 2008, without a tracking number for some reasons...
I'm still waiting. It seems like an awful long time for delivery of my Season 2 DVD + couple of Extra's... I'm just wondering if any of you guys had experiences where it takes as long to get stuff. When i usually order stuff online, it is never that long. Am i paranoid? :P

Comments

  • Tester ScottTester Scott
    edited September 2008
    There actually are no tracking options for international orders which is why you didn't receive a tracking number. As for the time it takes it can be a couple of weeks sometimes. If you haven't received it by next Friday send in an email to support@telltalegames.com and we can look into replacement options.
  • TelltaleToolTelltaleTool
    edited September 2008
    Well... USPS packages don't have tracking numbers internationally anyway. FedEx does, but the prices are pretty serious.

    That said, it's only been 5 business days since your order shipped, so it definitely might take another couple of days to arrive, depending on the whims of customs..
  • MussKattMussKatt
    edited September 2008
    Thx for the reply's...

    It is seriously paranoia inducing to have my beloved merchandise in the hands of some complete strangers. I'll wait a couple more days as suggested. Thx.
  • EmilyEmily Telltale Alumni
    edited September 2008
    Please give it a few more weeks. :) It usually takes about two weeks to Canada, but can sometimes take 4-5. We'll make sure you get your merchandise if it doesn't show up but we can't really do anything until it's been that long.
  • MussKattMussKatt
    edited September 2008
    It's alive, it arrived! Sorry for the post :P
  • JakeJake Telltale Alumni
    edited September 2008
    Hooray, glad you got it!
This discussion has been closed.