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Season 1 won't load at all (iOS 7/iPhone 4S)

NeonPeonNeonPeon
edited December 2013 in The Walking Dead - iOS Support

Hi, I just made a post in the Walking Dead general support section, because I didn't realize there was this one specifically for iOS Support. So, I'll just link to that post here: http://www.telltalegames.com/support/discussion/54323/season-1-won039t-load-at-all-ios-7iphone-4s

Thanks.

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I posted in your other thread, but I will copy and paste my response here just in case:

    Please close the game and all other applications running in the background. This should free up necessary system resources. (To close an app running in the background on iOS 6 and before: double tap the home button to make all running apps appear at the bottom of the screen, hold down on an app you wish to close and red buttons will appear, tap the red buttons to close the apps. If on iOS 7, double tap the home button and swipe up on the open apps to close them) Also, please turn off your iOS device for at least three minutes before attempting to play the game.

    If the issue still occurs, please delete and reinstall the application from the iTunes store, and relaunch the app.

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