You haven't purchased any games yet.

Althought I haven't purchased games directly from Telltale's site, I did purchase them on other sites such as GamersGate and Steam, so what I am asking is why can't I see them in "My Games"? I want to be acknowledged that I do support telltale games.

Comments

  • Only games purchased from or redeemed on Telltale's website appear on your "My Games" page.

  • edited December 2013

    It seems GMG key is not working when I try to redeem it.

    Uh oh!
    Sorry, that gift code could not be found.

    Sigh

  • TelltaleMikeTelltaleMike Former Telltale Staff

    Please email our support staff at support@telltalegames.com for assistance. Make sure to include the download key, and the email address that your purchase account is associated with, in your email.

  • Me
    To support@telltalegames.com
    Today at 1:02 PM
    I bought both Walking Dead 1 & 2 and they both say I don't own the game. I couldn't even acquire the .exe without going through Paypal first so how is that possible?!?! I would like a refund to buy the PS3 version. I shouldn't have to tinker with my PC or wait for this or that, I just want to put it in, game starts, no login, no internet connection, no confirmation nonsense.

  • TelltaleMikeTelltaleMike Former Telltale Staff
    edited December 2013

    Please send me a Private Message with your Ticket Number, and the email that is associated with your Telltale account, and I can try to assist you further. I apologize for the inconvenience. (To send a private message, click on a Username, and then click on Private Discussion on the left hand side of the screen)

    Me To support@telltalegames.com Today at 1:02 PM I bought both Walking Dead 1 & 2 and they both say I don't own the game. I couldn't ev

  • I emailed and I got no reply back... whatsoever.

    Please email our support staff at support@telltalegames.com for assistance. Make sure to include the download key, and the email address that your purchase account is associated with, in your email.

  • TelltaleMikeTelltaleMike Former Telltale Staff

    Feel free to send me a private message with your ticket number, and the email associated with your account, and I will try to help get your issue solved. (To send a private message, click on a Username, and then click on Private Discussion on the left hand side of the screen)

    Deventh posted: »

    I emailed and I got no reply back... whatsoever.

This discussion has been closed.