In-game white screen crash
Hi, i bought TWD season 2 ep.1 through steam. When I play, the computer screen first goes black, and then goes white. Even though I cant see anything, I can hear the game still running (dialogue etc.). I have updated all drivers and tried different graphic resolutions, but still it crashes. Anyone have a solution for this?
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You can try switching the game to windowed mode by pressing Alt + Enter.
If that doesn't help, please follow the instructions to run the TWD Support Tool and post the download link to the resulting "TWD_support_data_pc.zip" or "TWD_support_data_mac.zip" to your next reply in this thread.
Ok. Windowed mode did not work. Also, now the game crashes when the screen turns white (apposed to eariler when I could still hear the sound). The support data can be found here.
I am not sure what causes it. There's a couple of things you should try.
Please verify the game cache files.
Please also check your graphics driver's settings to make sure the game uses the Nvidia graphics chip and not the Intel chip.
You should also try running the game during a clean boot.
Booting clean in Windows Vista / 7:
1. Click Start --> Type msconfig --> Press Enter
2. On the General tab, choose Selective Startup
3. Uncheck Load Startup Items
4. Select the Services tab
5. Check Hide all Microsoft services
6. Click Disable all
7. If running the game on Steam, re-check the "Steam Client Service"
8. Click on OK
9. Click Restart.
10. After reboot, run the game to see if it works.
After performing the necessary steps, restore your settings by doing the following:
If none of that works, you can try replacing the games prefs.prop in
%USERPROFILE%\Documents\Telltale Games\The Walking Dead Season Two
with the one in this .zip archive.
It has low graphics settings in windowed mode.
I have the same problem, I followed the steps but the white screen is still here. My link to my support data is: https://www.sendspace.com/file/yetvv7