Telltale: The lack of interaction is troubling.

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Comments

  • I don't think it's a lack of interaction, I think it's a lack of communication.

  • No. I didnt thought it would come within 10 days. I didnt know its such a guess for when are coming other episodes out. I should ve known better because release of first episode was confirm... i dont know if actually was confirmed by telltale. We knew it was true when we could download from steam. And steam set up a date like week before release.

    Telltale should give us release month for every episode. I dont need exact date just telltale offical confirmation. "Episode 2 release is expected in March, Episode 3 release is expected in May" and so on and when they dont make it until the deadline they should tell us. "Sorry guys we have a lot of things to do so its going to take like a month longer then we thought but the episode is going to be awesome. Stay tuned!".
    Is it really that hard?

    MsLox posted: »

    They released episode 1 of season 2 literally 10 days ago... if you thought it would come within 10 days you are the one who didn't get informed before purchasing.

  • In this context they mean the same.

    I don't think it's a lack of interaction, I think it's a lack of communication.

  • On an unrelated note, I find it most amusing to let my mind wander and buy in to stereotypes based off of your picture. Already, I can actually HEAR your voice going in that upward, "this a question" pitch at the end of every sentence you write. Now all you need to do is use the word "like" throughout your comments (preferably at the beginning and end of your sentences), get some pom poms, and you'd be set!

    skullzz posted: »

    @Prince_Charming there is an ugly chick in the avatar who is too old to have pigtails Actually, I don't generally walk around wi

  • Maybe they're not able to post on the forums right now because their browsers are unable to communicate with Telltale servers? Wouldn't surprise me, I mean, given... lol

    Dracoverum posted: »

    I agree that the lack of communication is horrible! I don't mind having to wait, delays can happen. Both TWD and TWAU are amazing games that

  • The longer people wait, the more dead silent they become, the more they promote on their twitter "We don't talk about release date, but look this gaming article said good things..tweet this" I think more the frustration grows. No we won't just forget. That's one advantage of paying for a full game like Assassins Creed.

    Or even Bioware Games. They don't release the game in small sections. Imagine playing a DA Orgins, where it took a year to complete the game. It's a nice concept, I think most would agree half a year to play one ep. Is a long wait, is this what we should expect from their other games.

    Again, would them coming on and stop promoting their games on xbox for a moment to talk to the community like a Q and A. Really be time consuming. I don't know what their spending their time on. It sure doesn't seem like the games.

  • I just really hope that this ETA isn't something along the lines of "We here at Telltale are hard at work! We can promise it by the end of next month, but we don't know when, so sit tight!"

  • Like what I said earlier, I'd love a Weekly-Bulletin-type thing. Some screenshots of the coming episodes, an occasional Q&A, ETAs on release dates, etc.

    fusedmass posted: »

    The longer people wait, the more dead silent they become, the more they promote on their twitter "We don't talk about release date, but look t

  • Me too. They had us wait an entire week to release an update. Turns out what many thought was release date. Was them telling is Jack was going be in the game..and the game was pushed back..stuff they could easily typed on day one, they choose to drag their feet.

    I just really hope that this ETA isn't something along the lines of "We here at Telltale are hard at work! We can promise it by the end of next month, but we don't know when, so sit tight!"

  • Blind SniperBlind Sniper Moderator
    edited December 2013

    It's fine if you guys want to vent, but just as a warning, please keep personal insults out of this thread (and other threads for that matter).

    Not only is it rude, but it is against the Forum Guidelines

    1.1 R-E-S-P-E-C-T! We're all here to have fun, so be cool to each other. Always behave respectfully towards other community members, moderators and Telltale team members. Insults, hate speech, platform wars… leave it out. If you feel especially slighted by another forum member, use the "Flag" button to report their comments to moderators instead of shooting back!

    If somebody insults you, please PM a mod instead of stooping to their low and arguing back.

    Thank you to those of you who have stayed on topic and brought up constructive points.

  • Obviously they don't give a sheet about fans... But they should release Ep. 2 as soon as possible otherwise people are gonna freak out even more then they freak out now.Hoping it will be Early Jan,Because I want to see what happens next -,-

  • fusedmassfusedmass Banned
    edited December 2013

    They have check these forums, even if they lurk. Why else, would they spend a ton of money to upgrade it. I know their working on Walking Dead and Wolf Among us, yet their twitter feed is on fire. Every time some random generic review who most of us don't know, they re-tweeted.

    They spend more time interacting in two days on twitter, then they do in four months on their official forums.

  • I sort of just forget about Telltale now in between episodes until I get an E-Mail from them about an episode release, or I see it on Giant Bomb or Kotaku....

    The problem is (from the perspective of someone who has been buying from TTG from the very beginning), is that things used to be very different on the site - there was lots of regular involvement from the devs & from their community managers etc., but around the time of the Universal licenses (JP & BTTF), Telltale's attitude towards their own site changed - wheras previously information would come steadily through the forums & the blog regularly, any real information would now come from seemingly either Game Informer or IGN - and I get that it's about building their brand, but I do wish they would remember from time to time that they used to value their community here much, much more than they do now.

    I'm actually trying to think now of the last time an episode release date was announced on the Telltale site first - and from memory, I reckon it would be around "Tales From Monkey Island" or possibly "The Devil's Playhouse" - either way, it's been quite a while since TTG self-promoted through their own website exclusively - it's a bummer, but it's also just a reality that I now expect...

  • Well obviously the delay of EP 2 was because S2 of the Walking dead but I think they should devide their team into 2, working separately on the games so that none of the games are dependable on the other.Also I think that TWAU is far supperior to the Walking dead where the biggest choises were do I pet my kid or do I feed fatguy, or do I chop my arm off and at the end of season 1 none of those mattered, most of the choises are like meaningless everyday choises which don't come in play after, and the story of TWD is mediocre at best.I prefer TWAU for better beause the story is really good and I hope they give us update on the game soon.

  • They shouldn't have taken our money, if things were this bad. On a game that prides itself on moral choices. This is a moral choice. Don't release a season, unless you can do it effectively. They were happy to take our money, since then Wolf Among Us was discounted, given away for free. As person mentioned above. Since they're games have gotten more popular, the less time they spend with the community. Isn't that a giant shame.

    I guess people do start to act differently once they become a success. I really hope they continue to make good games. That's really only thing stopping them from becoming a bad company. Is there a customer support phone number, no. Is there interaction from Dev's. Not really. The only things are the games.

    Well obviously the delay of EP 2 was because S2 of the Walking dead but I think they should devide their team into 2, working separately on th

  • Yes since they became so successful maybe they should hire more staff to keep up with what they stated 4-6 weeks, but for me making a second season of the Walking dead was a mistake, the game became mostly boring and making meaningless choices after episode 3 and the whole concept for evading walking braindead zombies is boring and dooesn't go ANYWHERE.They should have concentrated the efford on theor new titles like TWAU.

    fusedmass posted: »

    They shouldn't have taken our money, if things were this bad. On a game that prides itself on moral choices. This is a moral choice. Don't rel

  • I'm sorry to report the community manager is in "wit"-"sec".. He "witnessed" the outrage from fans and then decided to "secure" his position with telltale by doing absolutely nothing about it.

    I do feel like Telltale should be in touch with their fans a little bit better. Maybe a weekly blog post? I'm doing to take ideas from Halo Wa

  • They are. They announced on twitter they are hiring lol

    Yes since they became so successful maybe they should hire more staff to keep up with what they stated 4-6 weeks, but for me making a second s

  • Thank you for this thread. As much as I enjoyed the Walking Dead Season 1 (despite the hideous, and somewhat depressing, plot rail roading) I was very reluctant to get involved in any other Telltale Games products given the terrible customer service I experienced during the game. I get that problems arise and delays happen, but simply talking about them a little would have helped alleviate my frustration a great deal.

    As it was, I was a European PS3 user, so not only did I get the games late I got not apologies and no explanation. As I bought the season pass this was doubly frustrating - I couldn't simply write off episode one and buy in on the 360 or PC. Any messages I sent, via any media to Telltale, were summarily ignored.

    I was really hoping things had improved, as both the Wolf Among Us and Walking Dead Season 2 interest me. Since they have not I won't buy any more Telltale products. Maybe I'll swing back next year, see if they've decided that customer interaction needs to be a part of there business plan, but even with £400 a month disposable income right now, I simply have better things to spend my money on. Frankly, I felt like they took my money and didn't care last time - so this time I won't give them my money and not care myself.

  • It's really odd they are hiring people (not there is anything wrong with that) in middle of releasing two video games. With at least four more on the way. Hiring usually takes place before the project. I assume something took place, that resulted in many people quitting.

    Ellias posted: »

    They are. They announced on twitter they are hiring lol

  • I'm assuming they're composing a team for the "Tales from the Borderlands" game.

    fusedmass posted: »

    It's really odd they are hiring people (not there is anything wrong with that) in middle of releasing two video games. With at least four more

  • Their going need all the help they can get.

    I'm assuming they're composing a team for the "Tales from the Borderlands" game.

  • puzzleboxpuzzlebox Telltale Alumni

    Hi guys! Telltale community person here, just catching up after the holiday period.

    Please be assured that the team is hard at work on Episode 2 of The Wolf Among Us (devs were working through the holidays!), and we'll have further news as it becomes available. We know you're waiting eagerly, and really appreciate your patience as we work to get the next chapter to you!

  • edited January 2014

    Good to hear. Thanks for letting us know.

    Although 'as it becomes available' sounds less promising than the 'very soon' which was promised in December :p

    puzzlebox posted: »

    Hi guys! Telltale community person here, just catching up after the holiday period. Please be assured that the team is hard at work on Epis

  • So the update isn't the release?

    puzzlebox posted: »

    Hi guys! Telltale community person here, just catching up after the holiday period. Please be assured that the team is hard at work on Epis

  • I'm thinking the second ep of The Walking Dead, might come out before Wolf Among Us Ep2.

    So the update isn't the release?

  • puzzleboxpuzzlebox Telltale Alumni

    People have been hating on use of the word "soon"... trying to use some alternatives. ;)

    Flog61 posted: »

    Good to hear. Thanks for letting us know. Although 'as it becomes available' sounds less promising than the 'very soon' which was promised in December

  • Ewww.

    I think they might rotate releases ala January = TWAU, February = TWD and on and so forth

    fusedmass posted: »

    I'm thinking the second ep of The Walking Dead, might come out before Wolf Among Us Ep2.

  • With all due respect. I'm curious Puzzlebox, if it's delayed to a glitch, or some software. Why not just say that. If you did, we would openly embrace that and wait with paitence. A month ago, you said you were in polishing stage. Is there anyway we can get any details, so we're not constantly expecting it to be released soon.

    Just a tiny, tiny drop of information of state of game, is all we need.

    puzzlebox posted: »

    People have been hating on use of the word "soon"... trying to use some alternatives.

  • This is a good point.

    I just want to know whether the same wait is expected for the other episodes. That would put my mind at rest a little.

    fusedmass posted: »

    With all due respect. I'm curious Puzzlebox, if it's delayed to a glitch, or some software. Why not just say that. If you did, we would openly

  • Thanks for the cliche update...

    puzzlebox posted: »

    Hi guys! Telltale community person here, just catching up after the holiday period. Please be assured that the team is hard at work on Epis

  • Ikr. Let's say it's superior already

    Well obviously the delay of EP 2 was because S2 of the Walking dead but I think they should devide their team into 2, working separately on th

  • It goes plenty of places. It's unique amongst boring cliche zombie fiction. The fans want S2. Deal with it. You can't blame TWD for this

    Yes since they became so successful maybe they should hire more staff to keep up with what they stated 4-6 weeks, but for me making a second s

  • edited January 2014

    They've been doing this through the holidays. That's news. I hope people feel bad about whining now too. Jobs during holidays must be annoying. This answers somequestions

    Thanks for the cliche update...

  • Working through the holidays is nothing to be in awe about. Myself and millions of others have to do it, and yes it does suck. On the other hand, I expect them to be working on an episode that's approaching the 3 month mark. It would of also been nice to know why its taking this long, but I know that isn't happening.

    Kryik posted: »

    They've been doing this through the holidays. That's news. I hope people feel bad about whining now too. Jobs during holidays must be annoying. This answers somequestions

  • I didn't say in awe. I mean people have been saying they doubt they've been bothering with it over the holidays yet they did. Agreed though they could just tell us. It's not like people would complain about the reason

    Working through the holidays is nothing to be in awe about. Myself and millions of others have to do it, and yes it does suck. On the other ha

  • Y'all shouldn't say thangs like this

  • As soon as information is available... What does that mean?
    You have no information? You are told not to provide any?
    I think the fans on your website would be more receptive if you could share any information at all on the delay.
    Is this the "after the holiday update" because it's just about as relevant as the last one....
    You have to realize this silence about the long wait does not reflect well on the TT brand at a time you are getting set to start two big licensed projects. The free episode and discount season are just another kick in the nuts to the people who bought them at launch and have been checking here religiously for something on episode 2. Where is the love for the people who bought the game on release because TT made it?

  • Hey!! Dont fret, because its the 5th of January, and Telltale specifically stated that their next update on TWAU would be in EARLY January. Woohoo!! i hope they offer discounted season pass to compensate for this wait......

  • i know when it comes to companies, they are very secretive of their business, but when a majority of your fanbase is downright pissed and dissapointed in your lack of communication and reassurance, it wouldnt hurt to be honest and state why this wait is so darn long

    puzzlebox posted: »

    People have been hating on use of the word "soon"... trying to use some alternatives.

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