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A big big big problem in my order

AndromedaNoShunAndromedaNoShun
edited October 2008 in Shopping or Activation Support
Hello, so I just received my latest order. Sam & max season 2 dvd check, surfin the highway paperback check, sam & max case file check (awesome), sam & max freelance police animated series... No dvds inside the box. I couldnt believe it ! The dvds 1 & 2 arent in the box ! O_O the bonus dvd is there though. That's soooo weird, I had never seen something like that !

Sooo, can you guys help a frenchie out ?

Comments

  • JakeJake Telltale Alumni
    edited October 2008
    You got the cover for the animated series, but not the actual discs? Or no animated series at all?

    You may want to write in to support@telltalegames.com, where one of us can help you a bit more formally, but someone will be along to help you soon, I'm sure.
  • EmilyEmily Telltale Alumni
    edited October 2008
    Was the animated series shrinkwrapped when you received it?

    As Jake mentioned, please write in to support and we'll ship you a new one.
  • AndromedaNoShunAndromedaNoShun
    edited October 2008
    Yeah, sorry about the forum thread, I only realized I should have sent it to support afterwards.

    Basically, I received the shrinkwrapped box, and it contained everything except the two actual discs. the dvd slim boxes are there, the bonus disc is there, the little ad for other dvds is there, and the sweet sticker is there. I'm guessing it was a mess up at the actual production factory.
  • EmilyEmily Telltale Alumni
    edited October 2008
    Weird. Anyway, I'm shipping out a new one.
  • AndromedaNoShunAndromedaNoShun
    edited October 2008
    Thanks, I really appreciate it !
This discussion has been closed.