trust me...I feel just the same way...after such a hard day I thought I was gonna be able to come home and finally get to play this game...but ya know, if we were able to wait almost four months we can wait a little longer...even though we don't deserve to
Hi guys, thanks for raising this. If you're seeing this issue even after restarting the game, please email our customer support team at support@telltalegames.com. They should be able to help you out.
I've done that. I got a nice generated mail about receiving my inquiry, and I know that a lot of people are probably contacting the support email, so I'm waiting.
Hi guys, thanks for raising this. If you're seeing this issue even after restarting the game, please email our customer support team at support@telltalegames.com. They should be able to help you out.
I'm so sorry guys they really need to put whatever money they need to put into making rollouts much smoother for how passionate and loyal their fans are.
trust me...I feel just the same way...after such a hard day I thought I was gonna be able to come home and finally get to play this game...but… more ya know, if we were able to wait almost four months we can wait a little longer...even though we don't deserve to
I'm so sorry guys they really need to put whatever money they need to put into making rollouts much smoother for how passionate and loyal their fans are.
I HAVE JUST STARTED THE DOWNLOAD ON MAC WITH A TELLTALE BOUGHT EP.
MIND YOU THERE'S NO GUARANTEE THAT IT'LL WORK
I attempted re-downloading my game directly from Telltale on my own side under games. It registers on the side that the second EP is out, so if you've got the time (and patience) re-download the game and boot it up.
SUCCESS!!!!
I HAVE JUST STARTED THE DOWNLOAD ON MAC WITH A TELLTALE BOUGHT EP.
MIND YOU THERE'S NO GUARANTEE THAT IT'LL WORK
I attemp… moreted re-downloading my game directly from Telltale on my own side under games. It registers on the side that the second EP is out, so if you've got the time (and patience) re-download the game and boot it up.
SUCCESS!!!!
I HAVE JUST STARTED THE DOWNLOAD ON MAC WITH A TELLTALE BOUGHT EP.
MIND YOU THERE'S NO GUARANTEE THAT IT'LL WORK
I attemp… moreted re-downloading my game directly from Telltale on my own side under games. It registers on the side that the second EP is out, so if you've got the time (and patience) re-download the game and boot it up.
SUCCESS!!!!
I HAVE JUST STARTED THE DOWNLOAD ON MAC WITH A TELLTALE BOUGHT EP.
MIND YOU THERE'S NO GUARANTEE THAT IT'LL WORK
I attemp… moreted re-downloading my game directly from Telltale on my own side under games. It registers on the side that the second EP is out, so if you've got the time (and patience) re-download the game and boot it up.
SUCCESS!!!!
I HAVE JUST STARTED THE DOWNLOAD ON MAC WITH A TELLTALE BOUGHT EP.
MIND YOU THERE'S NO GUARANTEE THAT IT'LL WORK
I attemp… moreted re-downloading my game directly from Telltale on my own side under games. It registers on the side that the second EP is out, so if you've got the time (and patience) re-download the game and boot it up.
SUCCESS!!!!
I HAVE JUST STARTED THE DOWNLOAD ON MAC WITH A TELLTALE BOUGHT EP.
MIND YOU THERE'S NO GUARANTEE THAT IT'LL WORK
I attemp… moreted re-downloading my game directly from Telltale on my own side under games. It registers on the side that the second EP is out, so if you've got the time (and patience) re-download the game and boot it up.
Yep, it saves it all...I actually just finished playing after re-downloading it and nothing was erased from EP 1 for me, it was all fine...I think they did a great job, hopefully we won't have to wait as long for the next EP, but otherwise, happy playing
Comments
I think at this point...we just needa give it a couple hours...even though we've already given it four months...but it'll work eventually...hopefully
(Wo)Man, this is frustrating.
This is beyond frustrating. It's table flip worthy.
I got a nice automatically generated answer that they received my inquiry.
trust me...I feel just the same way...after such a hard day I thought I was gonna be able to come home and finally get to play this game...but ya know, if we were able to wait almost four months we can wait a little longer...even though we don't deserve to
Hi guys, thanks for raising this. If you're seeing this issue even after restarting the game, please email our customer support team at support@telltalegames.com. They should be able to help you out.
same here
I've done that. I got a nice generated mail about receiving my inquiry, and I know that a lot of people are probably contacting the support email, so I'm waiting.
I'm so sorry guys
they really need to put whatever money they need to put into making rollouts much smoother for how passionate and loyal their fans are.
Hey at least someone gets to play on mac (:
SUCCESS!!!!
I HAVE JUST STARTED THE DOWNLOAD ON MAC WITH A TELLTALE BOUGHT EP.
MIND YOU THERE'S NO GUARANTEE THAT IT'LL WORK
I attempted re-downloading my game directly from Telltale on my own side under games. It registers on the side that the second EP is out, so if you've got the time (and patience) re-download the game and boot it up.
Thanks for that advice! It's great it's working for you
so if you redownload the games, it doesn't lose the saved data??
I'm trying it right now!! Thanks for the advice
Yep. Just noticed that. I'm doing this now.
So glad it's working for you! Going to try that now.
That's what I'm wondering as well! I'm willing to re-download the game but not risk losing my save files.
All of my safe data is intact!
Thanks for the notice!
IT WORKED FOR ME TOO!!! I'M DOWNLOADING RIGHT NOW!!!!
Thanks soooo much for the solution!!! Hopefully it works!!! I owe ya!!!
Update: Worked for me too! So many feelings.
Worked for me as well! Apparently re-downloading the game might be the solution . . .
So you re-downloaded it from the TTG website, and your saved data from Ep 1 was still fine? I want to be extra sure, I don't want it to mess up.
Yep, it saves it all...I actually just finished playing after re-downloading it and nothing was erased from EP 1 for me, it was all fine...I think they did a great job, hopefully we won't have to wait as long for the next EP, but otherwise, happy playing