Season 1- cannot save game or settings.

I recently got season 1 on steam and it seems completely unplayable so far. Whenever I close and re-open the game, any save I've made or settings(like selecting full screen) all reset as if it's the first time I've played it. This is not about transfering saves across episodes or seasons, I can't keep any saves in the first place. Most forums etc. I've seen primarily point to having two prefs.prop files as the problem but I can't find a second one so I'm not sure if that's my problem. Am very confused, please help.

Comments

  • DjNDBDjNDB Moderator

    Please follow the instructions to run the TWD Support Tool and post the download link to the resulting "TWD_support_data_pc.zip" or "TWD_support_data_mac.zip" to your next reply in this thread.

  • Thanks for responding + sorry for the delay. Did what you said.
    http://www.sendspace.com/file/ks91kb

    DjNDB posted: »

    Please follow the instructions to run the TWD Support Tool and post the download link to the resulting "TWD_support_data_pc.zip" or "TWD_support_data_mac.zip" to your next reply in this thread.

  • DjNDBDjNDB Moderator

    There are old savegames from 2012/2013, but the game doesn't seem to access them.

    Please check the properties of the Steam.exe, and the games .exe files, and disable any compatibility mode and "run as admin" settings.
    Sometimes compatibility mode is checked, but is grayed out. Then you have to click on "Change settings for all users" at the bottom to disable the checkbox.
    Afterwards try if the game works.

    If the method mentioned above didn't work, you can try disabling it in the registry. Then restart the computer and try running the game again.

    If you don't care about the previous savegames you can also disable steam cloud for TWD (In Steam, right click TWD and select "properties". Open the tab "updates" and remove the checkbox from "Enable Steam cloud synchronization for TWD).

    Then delete the entire savegame folder:
    %USERPROFILE%\Documents\Telltale Games\The Walking Dead\

    Thanks for responding + sorry for the delay. Did what you said. http://www.sendspace.com/file/ks91kb

  • Disabled those and deleted the old saves, the game auotmatically replaced the folder and it's working now. Thank a lot for the help.

    DjNDB posted: »

    There are old savegames from 2012/2013, but the game doesn't seem to access them. Please check the properties of the Steam.exe, and the gam

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