Need some help
CeaserMartinez
Banned
Hey there. So i bought walking dead on steam and think its a great game. Last time i played till ep 3,5. Now it says i played to ep2. I try to play ep2 then but it asking about rewind, i say ok and it just get blaks and nothing happens. Can somebody help me?
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you should contact the support maybe they can help
wherew do i do that
on the top of this site it says communtiy and on the right is a button for the support
shit i dont understand that can somebody pls just help me or i want all my money back right now !
2 things you could try, right click your game in your steam library pick properties and then verify cache or you could delete and redownload the game both of these normally work for me.
My save game then goes away
Verifying it shouldn't delete your save.
Hi Ceaser, I've moved this thread to the support forum where our customer support team will see it.
Okay thanks you
But arent the files saved in steam i just have some internet shortcut
Do you not have steam installed? if not install it it doesnt take long.
Yes i have it installed and all but im verry bad with computers
do you know how to go into your steam library?
no...
Do you have the steam shortcut?
Yes and then it starts the steam app/progam
Yeah your library is on the steam program, you find it at the top of the screen, from there find the game and do what i said before.
Still no work...
You'll have to hope the people at support are able to help because i am not sure what else you can do although i am highly doubtful you'll get a refund if you cant fix it.
Maybe it works when i start a new safe but im done with this damn game i played it out 12 times already
Leave it a few weeks and try to play it again then when you might be in the mood to, trust me it's a game you really dont want to miss.
Yeah i want to be up following with S2 since i bought it too but yeah 10 hours is a lot man
I apologize for the inconvenience you are experiencing. Below are a few possible solutions:
1) Ensure you have the latest drivers
2) Restart your system
3) Unplug your gamepad (and all other USB devices other than keyboard/mouse)
4) Verify your cache if you purchased through Steam (https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335)
5) Run the game as admin
6) Run the game in compatibility mode (We recommend Windows 98/ME)
7) Reinstall the game
8) Make sure that the Steam application is not set to a compatibility mode (right click on steam and click properties, then check compatibility, and make sure that it is not checked to play in a different OS)
If this does not resolve your issue, please read this FAQ on how to run our Support Tool, and follow the steps to run the tool, and reply to this thread with the download link copied and pasted into this reply. You can find the FAQ here:
http://www.telltalegames.com/community/discussion/44150/twd-support-tool-for-information-gathering
After receiving the information from your support tool, we will be able to assist you further.
If i reinstall my game will i lose my safe?
You can back up your save files to your desktop before you complete the uninstall. Further more, before you uninstall the game, please follow the instructions to running the Support Tool, and post the download link in a reply to this thread, and I would be glad to help you with your issue before you try uninstalling the game.
I just started a new game it worked thanks for the help
You're welcome, enjoy the game!