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PokerNight2.exe has stopped working

BogdyaliveBogdyalive
edited February 2014 in Poker Night - PC/Mac Support

I just got both the Poker Night games as a birthday gift,but I have problems with the second one.As the title says I get this error.At first,it would reach at the "Click anywhere to start" screen and then it stops at "Loading..." after searching for a few "fixes" they actually made it worse:the game now crashes on the first "Loading..." screen.
I do have an Intel card,but I can run the first one.I just want to try the second to get myself some more tf2 items.

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for the inconvenience. Below are a few possible solutions:

    1) Ensure you have the latest drivers

    2) Restart your system

    3) Unplug your gamepad (and all other USB devices other than keyboard/mouse)

    4) Verify your cache if you purchased through Steam (https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335)

    5) Run the game as admin

    6) Run the game in compatibility mode (We recommend Windows 98/ME)

    7) Reinstall the game

    8) Make sure that the Steam application is not set to a compatibility mode (right click on steam and click properties, then check compatibility, and make sure that it is not checked to play in a different OS)

    If this does not resolve the issue, can you please provide full system specifications for your computer?

    For PC: Please send us your DXDiag if you’re using PC. (To send a DXDiag, click the Start menu, click Run, and then type in DXDiag and press enter. After it loads, click Save All Information and save the file where you’ll be able to easily find it. Please copy and paste the file contents in a reply to this thread.

    For Mac: Select the Apple logo on the top toolbar of you desktop, then select 'About this Mac', and then 'More info...'. Now Select 'File' on the top toolbar of your desktop, then find 'Save As'. Choose a filename to easily find the document after saving, and most importantly change the file format to an easy to read document type (RTF is recommended). After you save the file, find and open it. Now press Cmd+A to select all text, and Cmd+C to copy and Cmd+V to paste the contents of this file into a reply to this thread.

    I will then be able to assist you further with your issue.

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