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This account is not authorized.

Derp McFlurryDerp McFlurry
edited August 2013 in Poker Night - PC/Mac Support
I just got this problem a few days ago. I bought Poker night at inventory at steam, and "This account is not authorized" keeps appearing every time i ty to play the game.

I'm running this game in an admin account
Parental control is disabled

HELP

Comments

  • Derp McFlurryDerp McFlurry
    edited August 2013
    Almost 200 views and no one can even tell me a possible solution even the forum mod or Telltale support GOOD
  • DjNDBDjNDB Moderator
    edited August 2013
    I don't know a real solution for this. I've read that reinstalling windows helped someone.
  • Derp McFlurryDerp McFlurry
    edited August 2013
    I dont have a windows cd to reinstall it. Telltale should find a way to fix this.
  • neucrewneucrew

    same here- it says the game failed to initialize and that I wasn't allowed to access the account

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for the inconvenience. Please try uninstalling and reinstalling the game. If that does not resolve the issue, please verify the game's cache from inside steam (https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335). You can also try setting the game to 'always keep this game up to date'. (To do this please right click on the game in your Library, and click on Properties. Once on the Properties window, click on the Updates tab, and under Automatic Updates, click on the arrow of the drop down menu and make sure 'Always keep this game up to date' is selected.)

    neucrew posted: »

    same here- it says the game failed to initialize and that I wasn't allowed to access the account

  • MorsaInsanaMorsaInsana

    This has not worked for me, nor anybody else who has had this problem, I think.

    TelltaleMike posted: »

    I apologize for the inconvenience. Please try uninstalling and reinstalling the game. If that does not resolve the issue, please verify the ga

  • TelltaleMikeTelltaleMike Former Telltale Staff
    edited December 2014

    My apologies, could you please take a screenshot of the error message you are seeing?

    MorsaInsana posted: »

    This has not worked for me, nor anybody else who has had this problem, I think.

This discussion has been closed.