Walking dead ssn 1 multipack wont download. End up double purchased.
I bought the multipack 3 days ago,they wont download at all. I read that telltalemike from the forum said to try to click buy and then a message willy pop up saying that i already purchased and ask me do i want to restore for free, but that didnt happened! I end up paying again,so they charged me $19.99 for the multipack and then another $4.99! I have been trying to reinstall,now the game show the episodes all "coming soon". So where did my money go to?! So i have been charged for $25 for nothing? It wont restore. Tried everything and nothing worked! Please please help me. Im really stressed out over this.
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You should try submitting a request in the support section, chances are they'll get an answer for you much quicker over there than having to wait for a mod to move this for you ^-^
Here's a link https://support.telltalegames.com/hc/en-us/sections/200856968-General
For assistance with your problem, feel free to consult the Telltale Games Support Center. From there, you can search for the solution to your problem depending on what game you are playing as well as the platform you are playing on.
If you still need further assistance, you may also try the following:
I'm going to close this discussion and move it to the archived Support Forum section, but you can still receive help from Telltale Staff members by trying any of the options above.