Can't play TWAU

I KNOW this doesn't belong here, but it's been a week and I *still *can't play either TWAU or TWDS2 thanks to that "cant connect to TTG Servers", e-mailed support, got a ticket but **still **haven't got an answer from them. How long does it take!? I even tweeted the official account...nothing. Re-downloaded TWDS1 on Steam and it worked like a charm. This stupid DRM TTG uses is really useless. Here's hoping a CS Representative checks this thread before it gets closed/deleted. Request #57575

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