Game of thrones problem on Xbox One!! Need Help.

Completed the game till episode 3. (I bought the season pass)

1) Opened my xbox next time to continue and i had to start it from the beginning of Ep 2.

2) After replaying episode 2, the choices it shows are wrong.

3) Seeing black characters once in a while.

4) On hard resetting the Xbox, it didnt solve the problem.

Mailed the telltale support team three times. They dont reply. If anyone can help i would appreciate it.

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