Help! Minecraft Story Mode: Could not initalize Direct3D

giedrala25

Hello Guys as headline says I'm having problems with this game. I downloaded game from telltale games website, installed but when I double click on Minecraft icon message pops up saying: "Could not initalize Direct3D. Make sure you have current video drivers and close any other applications that might be running. You will need a video card that supports at least pixel shader version 1.2.

I checked video card for updates, but it says everything is up to date. Couldn't find a solution on google, maybe someone else had this. I'm running windows 7, thank you in advance

OzzyUK

I am not Telltale staff so i am unable to help with this technical issue but i would like to point you towards the Telltale Games Support Center. From there, you can search for the solution to your problem depending on what game you are playing as well as the platform you are playing on.

If you still need further assistance, you may also try the following:

• Submit a Request at the Telltale Games Support Center for Telltale Staff members to directly assist you
• Contact the Telltale Games Support Team via email at support@telltalegames.com
• Consult the archived Telltale Games Support Forum Section (currently closed to new posts)

I'm going to close this discussion and move it to the archived Support Forum section, but you can still receive help from Telltale Staff members by trying any of the options above.