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Help! Downloaded the PC version.......

JackBurtonMeJackBurtonMe
edited August 2009 in Tales of Monkey Island
signed in, clicked "Launch Game".

Nothing happened for ages then just a blank screen!

Anything I'm doing wrong?
«1

Comments

  • JackBurtonMeJackBurtonMe
    edited July 2009
    Gutted doesn't even begin to cover it. This is absolutely rubbish.

    This is why I orriginally wanted the Wii version which STILL isn't out for the UK, inexplicably. Every time I have ever downloaded any kind of game for the PC this is what's happened. Always hassle, every time.

    Was really looking forward to a quiet night in by myself playing this game. Not to much to ask for in life surely? But no. I'm $35 down with a game which doesn't even come close to working.

    Darn!
  • PariahKingPariahKing
    edited July 2009
    The Wii version actually is much worse than the PC one due to issues of filesize.

    Anyway the staff here is very helpful (and polite) and if you have some patience they will probably be able to assist you.
  • SilverwolfpetSilverwolfpet
    edited July 2009
    Besides, if that's what happens to every game you download...maybe it's not the download :) Check your configuration
  • JackBurtonMeJackBurtonMe
    edited July 2009
    PariahKing wrote: »
    The Wii version actually is much worse than the PC one due to issues of filesize.

    Anyway the staff here is very helpful (and polite) and if you have some patience they will probably be able to assist you.

    Thanks, I'll keep waiting, hoping and trying.
  • JackBurtonMeJackBurtonMe
    edited July 2009
    Silverwolfpet wrote: »
    Besides, if that's what happens to every game you download...maybe it's not the download :) Check your configuration

    The computer's fine I think. It's a Dell Inspiron 6400 laptop, a year or so old, 1.86 Ghz, 1 Gig memory etc etc.
  • NabaDwANabaDwA
    edited July 2009
    Same thing happened to me unfortunately.... but I tried the demo 1st.
    You're on XP right?

    I havent found a solution yet but maybe if you upgrade to vista or 7 sometime soon your money wont go to waste.....
  • JackBurtonMeJackBurtonMe
    edited July 2009
    NabaDwA wrote: »
    Same thing happened to me unfortunately.... but I tried the demo 1st.
    You're on XP right?

    I havent found a solution yet but maybe if you upgrade to vista or 7 sometime soon your money wont go to waste.....
    XP yeah.

    Is it seriously the case that it wont run on XP?!?!?!?!?
  • SHODANFreemanSHODANFreeman
    edited July 2009
    JackBurtonMe wrote: »
    XP yeah.

    Is it seriously the case that it wont run on XP?!?!?!?!?

    The game will run on XP, that is definitely not the problem.
  • Banned UserBanned User
    edited July 2009
    If I had to guess I would say your DirectX is flawed. Try updating your graphics driver to the latest version.
  • NabaDwANabaDwA
    edited July 2009
    yeah it can't be the problem but it is related to the problem. i managed to install the demo on 2 vista pc's but not working on my xp pc.... i have no idea what the problem is.
  • AeternaAeterna
    edited July 2009
    Could be an onboard graphics card problem or so? Any virus/malware preventing it from running. We really can't say much on this. Did you try the demo first? Does that run at all?
    Do you have the latest graphics drivers?
    Does the system still respond after you start it up?
    And.. what specifically happens when you start up? Says it's launching the game, computer starts loading stuff, then a fully bright white screen?
  • JackBurtonMeJackBurtonMe
    edited July 2009
    Aeterna wrote: »
    Could be an onboard graphics card problem or so? Any virus/malware preventing it from running. We really can't say much on this. Did you try the demo first? Does that run at all?
    Do you have the latest graphics drivers?
    Does the system still respond after you start it up?
    And.. what specifically happens when you start up? Says it's launching the game, computer starts loading stuff, then a fully bright white screen?


    I press "Launch Game" and then the browser closes and nothing happens for about 30 seconds, it's just my desktop. Then a black box appears on the screen with a MI type skull, then the whole screen goes blank, sometimes with a moveable cursor and sometimes without.

    Didn't try the demo first.
    Don't know if I have the latest graphics drivers or how to get them.
  • bobhobbitbobhobbit
    edited July 2009
    JackBurtonMe wrote: »
    The computer's fine I think. It's a Dell Inspiron 6400 laptop, a year or so old, 1.86 Ghz, 1 Gig memory etc etc.

    What kind of video card does it have? That might be the source of your problems getting the game to work. If I remember right, Telltale's games don't agree very well with some Intel integrated graphics cards.
  • PinkPigPinkPig
    edited July 2009
    JackBurtonMe wrote: »
    The computer's fine I think. It's a Dell Inspiron 6400 laptop, a year or so old, 1.86 Ghz, 1 Gig memory etc etc.

    A laptop - even a very recent one - is unlikely to have a decent graphics card unless it was something you looked for when you bought it. Since you've had problems with lots of games this might well be the problem.

    Find out what graphics card you have and post it here. If it was a standard cheap Dell it's quite possible that it won't be supported.
  • JackBurtonMeJackBurtonMe
    edited July 2009
    bobhobbit wrote: »
    What kind of video card does it have? That might be the source of your problems getting the game to work. If I remember right, Telltale's games don't agree very well with some Intel integrated graphics cards.

    Not sure to be honest.
  • JackBurtonMeJackBurtonMe
    edited July 2009
    PinkPig wrote: »
    A laptop - even a very recent one - is unlikely to have a decent graphics card unless it was something you looked for when you bought it. Since you've had problems with lots of games this might well be the problem.

    Find out what graphics card you have and post it here. If it was a standard cheap Dell it's quite possible that it won't be supported.

    It was able to run A Vampyre Story ok. How do I find out what Graphics card I have?
  • bobhobbitbobhobbit
    edited July 2009
    JackBurtonMe wrote: »
    It was able to run A Vampyre Story ok. How do I find out what Graphics card I have?

    Go to the Device Manager...
    (right-click on My Computer->Properties->Hardware tab->Device Manager button)

    Then click the + sign beside "Display adapters". That should tell you what kind of video card you're running.

    In other news, if a Mod is watching, this thread seems more appropriate to the Support forum. :-/
  • NovotnusNovotnus
    edited July 2009
    Have the same issue - it's because my integrated Intel chipset. Just wait, main menu will appear after some time.
    Set your graphics to 1, resolution to 640x480 and you should be able to play.
    Or better - get yourself new graphics ; )
  • jamiehavokjamiehavok
    edited July 2009
    another victim of crummy retail laptops. its all about the graphics card, ram and processor barely mean anything anymore for gaming!
  • NovotnusNovotnus
    edited July 2009
    My procesor - Pentium 4, 2.8 x 2
    Ram: 1 Gb
    It's just that stupid graphics chip (and mainboard without PCI-E or AGP). Well, I'm getting myself a new graphics anyway.
  • JackBurtonMeJackBurtonMe
    edited July 2009
    Novotnus wrote: »
    Have the same issue - it's because my integrated Intel chipset. Just wait, main menu will appear after some time.
    Set your graphics to 1, resolution to 640x480 and you should be able to play.
    Or better - get yourself new graphics ; )

    That almost worked! Then it froze when I moved the graphics down.
  • NovotnusNovotnus
    edited July 2009
    Try turn off programs and aplicatnios runned by Windows (start->run->msconfig).
  • JackBurtonMeJackBurtonMe
    edited July 2009
    It's working! Graphics down at 1 and a wee bit jerky, but it's working!

    And it's freakin' hilarious!!!! :D

    Hurrah!
  • JackBurtonMeJackBurtonMe
    edited July 2009
    Thanks everyone!
  • EverlastEverlast
    edited July 2009
    You are not outta the woods yet. The game is only barely running for you at a minimum performce. You need to start thinking on a new video card for your laptop which will be pretty hard. Thats why i go with desktops. I got Radeon X1650 which is still weak for other games but very good for Tales game. I suggest you consider playing games on a computer games with a pc with a good video card you wont be able to run games there on your laptop easily.
  • PariahKingPariahKing
    edited July 2009
    Hypothetically how would one go about upgrading a video card for a laptop in the most cost efficient way? (Mine runs most things I try to play at high except TMI, which runs at 3.)
  • SHODANFreemanSHODANFreeman
    edited July 2009
    PariahKing wrote: »
    Hypothetically how would one go about upgrading a video card for a laptop in the most cost efficient way? (Mine runs most things I try to play at high except TMI, which runs at 3.)

    Buying a new laptop.
  • PariahKingPariahKing
    edited July 2009
    Pale Man wrote: »
    Buying a new laptop.
    Pretty much what I thought. Not complaining though as this was a free gift and running everything I'd want to do.
  • EverlastEverlast
    edited July 2009
    Yeah upgrading a laptop is more costly than buying a new one. thats why i prefer a desktop better.
  • DarkMattDarkMatt
    edited July 2009
    There's actually been a trend towards including "real" graphics cards in laptops lately. Most HP/Asus etc laptops I've seen have had NVidia or ATI graphics cards, even if they only have 256mb of RAM and share the rest. My laptop that I bought last year has an NVidia 9600M GT, and it's running MI great.
    Just make sure you look for that "Graphics by NVidia" or "ATI" sticker :P
  • Gamer1Gamer1
    edited August 2009
    You should be happy the game doesn’t work for you. It eventually loads for me. But the game is so slow and choppy that it is unplayable. The lag is ridiculous
  • SHODANFreemanSHODANFreeman
    edited August 2009
    DarkMatt wrote: »
    There's actually been a trend towards including "real" graphics cards in laptops lately. Most HP/Asus etc laptops I've seen have had NVidia or ATI graphics cards, even if they only have 256mb of RAM and share the rest. My laptop that I bought last year has an NVidia 9600M GT, and it's running MI great.
    Just make sure you look for that "Graphics by NVidia" or "ATI" sticker :P

    I just wish they'd make it so you could pull the video card out of all laptops without disassembling the entire thing.
  • Juicius MaximusJuicius Maximus
    edited August 2009
    I thought laptop video cards were not upgradeable. Aren't they soddered to the motherboard?
  • RankoSaoRankoSao
    edited August 2009
    ..and this kind of thing is exactly why i prefer playing games on consoles whenever possible....
  • hansschmuckerhansschmucker
    edited August 2009
    There are some standards for exchangeable graphics accelerators on notebooks, but finding laptops that support them is still pretty difficult.

    I also prefer console (PS3 & PSP) gaming whenever possible, but it's nice to have a PC as a fallback for titles that for whatever reason can't be ported (or ported well) to consoles.

    P.S. I'm on a fairly old laptop too, but if you really make sure you get a top notch accelerator when you buy your laptop it usually lasts long enough until you would want to buy a new laptop anyway. Mine is a 7900GS with 512MB dedicated memory. True, it won't run everything with the settings turned up all the way anymore, but it will at least last me another year.
  • The CommissionerThe Commissioner
    edited August 2009
    RankoSao wrote: »
    ..and this kind of thing is exactly why i prefer playing games on consoles whenever possible....

    Not me. You can't upgrade your console so the games are always limited to whatever maximum graphics the console was made with.

    With PCs, the graphics in games keep getting more advanced, and if your PC can't handle it, just replace the graphics card rather than the whole thing. Plus it's still going to have all your old games on there and be backwards compatible.

    What games companies should do is make all games for PC and then port them to consoles by dumbing them down, stripping out levels and using low res graphics, lowering the quality of the audio, etc.

    At the moment, they are doing it the other way round, so that's why console games ported to PC look like they had last year's PC graphics technology.
  • RankoSaoRankoSao
    edited August 2009
    What if you cant afford to constantly be upgrading and regrading your computer? Or what if you dont even HAVE a gaming-capable computer in the first place, and have no idea how to make it better?
  • The CommissionerThe Commissioner
    edited August 2009
    RankoSao wrote: »
    What if you cant afford to constantly be upgrading and regrading your computer? Or what if you dont even HAVE a gaming-capable computer in the first place, and have no idea how to make it better?

    But then how is that any different from buying a whole new console every year to play the latest games? Well, the difference is you have a bunch of old ones that get shelved or sold, and old games that can't ever be played again (or they get sold too).

    The PC is better in every department. And if you can't upgrade it yourself, then there's professionals.
  • MusicallyInspiredMusicallyInspired
    edited August 2009
    Novotnus wrote: »
    Try turn off programs and aplicatnios runned by Windows (start->run->msconfig).

    Wow! That's the new best sentence in the universe! Especially that word. :)
  • RankoSaoRankoSao
    edited August 2009
    The Commissioner wrote: »
    But then how is that any different from buying a whole new console every year to play the latest games? Well, the difference is you have a bunch of old ones that get shelved or sold, and old games that can't ever be played again (or they get sold too).

    The PC is better in every department. And if you can't upgrade it yourself, then there's professionals.

    That isn't really a difference at all... i'm pretty sure i wouldn't be able to play...say...Curse of Monkey Island, let alone either of the first two games on my new, Vista-running computer. I had to let go of a bunch of old computer games i had because they were for Windows 95/98
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