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Really frustrating...

I bought the strong bad game over the weekend for my mac.
I can't get it to run. What gives? it's the first time i"ve purchased a telltale game and likely the last because it seems impossible ti get any answers about this fucking game. when i open the game it asks me to log in. so i try to and it fails every time and recommends that i email support. so i have.. several times and all i get is a ticket number that they might eventually get to..

I'm tired of waiting to play this game. It feels like i spent 20 bucks just to get on here and be annoying and aggravated. should i just try to get a refund or what? I've wasted so much time trying to get this thing going and i'm basically giving up..

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