Can't migrate Minecraft Story Mode from Apple TV to iPad

So I did the first 5 episodes of Minecraft Story Mode on Apple TV with my kids. But the rest of the episodes don't exist for Apple TV and apparently never will.

I contacted support about migrating progress to the iPad and (after it took several months and e-mails to get a response) they said I could do that, and they directed me to this article on cloud saving: https://telltale.com/support/article/mc-cloud-saving/

Here's where I am:

On both Apple TV and iPad I am logged into my TTG account.

Cloud save are enabled on the iPad.

I don't even see the option to enable Cloud saves on the Apple TV. (That may be the problem - why don't I have that option)

The iPad does not show my Apple TV saves. It would have me start from scratch.

My choices from the Apple TV do show up on this website when I log in, so obviously something uploaded.

Am I missing something? Is there a way to do what I am trying to do?

Many thanks!

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