Game missing?

Hi - I bought ToMI many years ago via the Telltale Store (when it was first released - chapter by chapter!).

I've now realised how much I've missed it so am trying to get hold of it again. However its been SO long since I logged in, the game does not appear in my purchase history (or in My Games) any longer. I still have the emails showing I had purchased it.

I have contacted TellTale and they dont seem to have understood my issue (and took c three weeks to respond). I've gone back to them again and am now waiting again...

Has anyone else had this issue and how did they solve it?

TIA

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