End of game blank (black) screen while ending music plays... what is going on?!
I ran into a big problem at the very end of Episode 5. After Fiona and Rhys open the vault, the screen shows the vault from a distance with Rhys and Fiona no longer there, soon followed by what I assume is an ending song with a completely blank (i.e., black) screen. After the song of about 2-3 minutes finished playing, I waited for something to happened, but absolutely nothing did. Just no sound and a still blank screen. After about 2-3 minutes of waiting, I pressed Ctrl-Alt-Delete to get to the task manager to manually shut the game down because I had no idea what else to do.
The first time this whole thing happened, I thought it was a fluke, so I rewound to the beginning of Part 6 of 6 of that final episode and played the last part over again. But unfortunately everything happened exactly again in the same way and I have no idea why. It's all quite disappointing!
Anyway, what should I do? I assume there should be an ending screen that shows the characters' choices (just like with the other four episodes), followed by going back to the main menu. And now I am wondering what else I might have missed out on.
Has anyone else heard about this problem or experienced it themselves?
Thanks in advance for any advice you guys might have. (I just sent customer service a request about this.)