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Wristband on Backorder?

Hyperkinetic_MartianHyperkinetic_Martian
edited February 2010 in Shopping or Activation Support
It's been two weeks since I've ordered a couple of the "Telltale Heart" wristbands and the order status still says "Your order has been submitted to our warehouse and will ship soon. Please check back later for shipping info." Are they on back order?

Thank you in advance for your help! :)

Comments

  • RibsRibs
    edited February 2010
    Did you order it with the W+G DVD? If so, then it turns out they ship together, so wait until the eighth and it should be shipped for ya!
  • Hyperkinetic_MartianHyperkinetic_Martian
    edited February 2010
    Sadly, I did not order the W+G DVD. Nothing else was purchased (or donated in this case) besides the wristbands.
  • jweirjweir
    edited February 2010
    I'd give it another week and then be concerned. That status message means exactly what it says, that it's at the warehouse stage and will be shipped ASAP.
  • Hyperkinetic_MartianHyperkinetic_Martian
    edited February 2010
    I'll take that advice then. I just got a little concerned because in the past stuff I ordered that wasn't on back or preorder always shipped out within a week.

    Thanks everyone :)
  • bonniebonnie
    edited February 2010
    Hi Hyperkinetic Martian,
    Sorry, while looking into your issue, I was distracted and temporarily forgot about you. Apparently, your order was not communicated to our distribution center and not sent out. I have reshipped your order and you should have your stuff in 3-5 business days.

    Sorry for the delay.

    Cheers,
    bonnie
  • Hyperkinetic_MartianHyperkinetic_Martian
    edited February 2010
    Thanks a million Bonnie! :)
  • Hyperkinetic_MartianHyperkinetic_Martian
    edited February 2010
    Got them yesterday! Twas a holiday I know, but I was out of town from Thursday till yesterday so I didn't get my mail till yesterday Thanks once again for your help! :)
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