Al Emmo

lynlyn
edited November 2006 in Game Support
Hello,

Today I bought and downloaded Al Emmo ....
However, when installing the game I get this error "Error decompressing data!
Corrupted installer?

I have now downloaded twice, and I get the same error at 3% and 7% installment.

Can anybody come up with a solution.

Windows system: XP home edition.
Processor: 3 ghz
Memory: 4 gb
Harddisk: 160 gb

best regards
lyn

Comments

  • EmilyEmily Telltale Alumni
    edited November 2006
    Ugh! How frustrating. Unfortunately it sounds like the installer is corrupted, so you need to delete it (and search for / delete any Al Emmo files that might still be lurking on the computer) and try again. :( The fact that it's happened more than once sounds like there might be temp files left over from the first time on the machine.

    Sorry about that. Try downloading the setup file directly from this link: http://files.telltalegames.com/games/Al_Emmo_Setup.exe. This will bypass the download manager that our site and the checkout process use, just in case that's what's causing the problem. Where did you download it from the first time?

    When you install the game, you will need to click "I"ve already purchased this" on the first game screen and enter your order number and password to activate the game. We can provide you with this information if you don't have it handy.

    Please let us know how it works.
  • lynlyn
    edited November 2006
    Thanks for quick reply.

    I have deleted all Al Emmo entries on my PC and tried the link you posted.
    However, it is not accessible - 404 error -.

    So what now?

    best regards
    lyn
  • lynlyn
    edited November 2006
    Hi again,

    I tried again and downloaded the demo. This time I succeeded - the game installed and everything is ok. I am really enjoying this game.

    best regards and have a nice day

    lyn
  • EmilyEmily Telltale Alumni
    edited November 2006
    Thanks for the correction, Doug. I was going from memory. :D

    Lyn - I'm very glad it's now working for you! Enjoy the game.
This discussion has been closed.