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[issue-29171]

CiarroxCiarrox
edited March 2010 in Shopping or Activation Support
Hello,

I sent an email yesterday, I know it's too earl to receive an answer, but the promotion about pre-order and free shipping expires tomorrow, so I write here to inform you about what I want to ask about my order before you send it.

I would like to know if it is possible to change the size of the TOMI T-Shirt in my order ( Order ####) from Men's Large to Men's Medium.

Thank you for your attention, and sorry for my english, I tried to do my best.

Comments

  • David EDavid E Telltale Alumni
    edited March 2010
    Hey Ciarrox, that order's fixed now. You're all set!
  • CiarroxCiarrox
    edited March 2010
    Hi David,

    I'm not sure if I understood what you said :)

    I see that in my order the size of my T-shirt is still Men's Large, so I thought that you are saying that I will not receive a Men's medium T-shirt because my order is ready, and it's not more possible to change the size. Is it right?
  • David EDavid E Telltale Alumni
    edited March 2010
    I changed the size of the shirt in the order in our system. When it ships, you should receive the correct size (medium).
  • CiarroxCiarrox
    edited March 2010
    Thank you very much :)

    Now I see I have 2 T-shirts in my order (one medium, one large) ... It's a mistake or I have to wait a refresh before I see the order modified?

    Or it's a free gift large T-shirt for me? :p:D
  • David EDavid E Telltale Alumni
    edited March 2010
    No, sorry. You'll just get the one ;)
  • CiarroxCiarrox
    edited March 2010
    Thank you for everything :)
This discussion has been closed.