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help? cant buy?? items mislabeled prices ?? no one replies at support@

KaldireKaldire
edited April 2010 in Shopping or Activation Support
ive tried emailing bonnie a bit

but please help

1st

i want to order all the new sam and max merch, but it says the shirts are backordered vs on sale in spring .. did this mean they sold out already or just not made yet

2nd thing is
i want my DELUXE monkey island for the 15$ more since i preordered. BUT no matter what i do now i cant make it say 14.95 it only says 50$ and thats not right

I want to buy everything and im sitting here waiting.. for replies before i can or do..

elooo.. ?
HELP?..?


ive tried contacting support@telltale but no reply

Comments

  • Hassat HunterHassat Hunter
    edited April 2010
    1) Not done yet (well, if you mean the new one, the old one it would be sold-out).
    2) You haven't already ordered a regular DVD, right? From what page do you try to 'upgrade'?
  • KaldireKaldire
    edited April 2010
    found out that from the selection on the left hand side of the store the store will not see the credit

    but i went to the MONKEY ISLAND store page and it worked from there..

    here is my order
    Order #6000XXXXXXXXXX| Placed April 16, 2010
    Invoice
    Sam & Max Season Two Case File
    Max Imp T-Shirt - Large
    Sam & Max Button Set
    Flaming Max Shot Glass
    Max Imp T-Shirt - Extra Large
    Tales of Monkey Island Deluxe Edition
    Tales of Monkey Island Voodoo Card Set
    Homestar Runner Figurine Bundle


    prolly missed a few things.. lets hope they dont sell out.. its all the dough i have spare for now.

    just got off a tour..

    still.. wondering about a few things left unanswered.. but thanks for helping!
  • der_ketzerder_ketzer
    edited April 2010
    Kaldire wrote: »
    i want my DELUXE monkey island for the 15$ more since i preordered. BUT no matter what i do now i cant make it say 14.95 it only says 50$ and thats not right
    I can help with that.
    Go to the site with the normal DVD there you should find the 14,99$ upgrade-offer:
    http://www.telltalegames.com/store/tomi-season-standard-dvd

    Strangely this was hidden there instead of the actual site of the Deluxe Edition.
  • Hassat HunterHassat Hunter
    edited April 2010
    You probably want to edit out your order-number for security reasons.

    Aside from that; what other questions?
  • KaldireKaldire
    edited April 2010
    well for one i preordered sam and max but i dont have access to the forum thread that allows sneak peaks

    the
    Freelance Police Dispatch thread


    also i dont think i ever recieved my season 2 dvd but i ordered it..when i try to enter my code it says its not valid..

    thats just two to start off
  • Hassat HunterHassat Hunter
    edited April 2010
    The link should have been in your confirmation mail, but since pre-ordering has already stopped, that link no longer works, so you would *have* to mail support about that...

    Ditto on the S&M2 disk.
  • KaldireKaldire
    edited April 2010
    already emailed support.. see post above..

    replies are few and far between .. if at all (bonnie was sick when i wanted to order my stuffs the first time )

    soo yea emailing support.. oh well.. once again
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