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International Shipping choices/prices

bonniebonnie
edited January 2011 in Shopping or Activation Support
Ok, we had a slight hiccup but with a little investigation and lots of code to go through, the First Class International option is back! So, now International peeps have the choice of Priority International (which is over priced and ridiculous) or First Class International (which is more reasonable).

Either way, the shipping times haven't changed. International shipments still can take between 4-6 weeks. Unfortunately, that is beyond our control until we get a few dedicated telltale pirate ships and have a crew to deliver ourselves.

Happy Day!

bonnie

Comments

  • LeakLeak
    edited July 2010
    Can you say "GROUP HUG?"

    *looks around*

    Awww, no... not another restraining order... :D
  • FriarFriar
    edited July 2010
    Awesome! Now i can afford all the stuff I wanted!
  • GinnyNGinnyN
    edited July 2010
    Ah... great, after I did buy a second copy of Puzzle Agent just because the 50% discount actually make worth the shipping... _ _!

    Good for my next purchases I guess!
  • V_BenV_Ben
    edited July 2010
    great news! :) Now I can buy the things I want to buy :D
  • RogerXYRogerXY
    edited July 2010
    That's really nice :)
  • DeLargeDeLarge
    edited October 2010
    The shipping costs seem to have exploded. On March 12, 2010 I had to pay $17,90 for two DVDs shipping to Germany.

    Today it will cost $45,62 (FedEx International Economy) or $49,76 (FedEx International Priority). No other choices.

    This is way too much and I am wondering if it is working as intended.

    I won't buy DVDs with these conditions. Too bad Amy helped me to sort out a pricing issue before and I'll not be able to get the items for a reasonable price now.
  • Amy LukimaAmy Lukima
    edited October 2010
    DeLarge wrote: »
    The shipping costs seem to have exploded. On March 12, 2010 I had to pay $17,90 for two DVDs shipping to Germany.

    Today it will cost $45,62 (FedEx International Economy) or $49,76 (FedEx International Priority). No other choices.

    This is way too much and I am wondering if it is working as intended.

    I won't buy DVDs with these conditions. Too bad Amy helped me to sort out a pricing issue before and I'll not be able to get the items for a reasonable price now.

    That shouldn't be your only option. I'll send you an email so I can get this fixed for you as well. Sorry about that.
  • DeLargeDeLarge
    edited October 2010
    Amy Lukima wrote: »
    That shouldn't be your only option. I'll send you an email so I can get this fixed for you as well. Sorry about that.

    I tried it again a few minutes ago and everything is fine now. The shipping with USPS was back and it will cost only $10,38 (First Class International).

    My order is placed. Thanks for fixing it.
  • BMacBMac
    edited January 2011
    This is now happening to me, too.

    I'm trying to order Sam & Max: The Devil's Playhouse + Collector's DVD, but the only shipping options I am offered are the (ridiculously overpriced) FedEx International ones.

    Hopefully, this will get fixed soon, so I can place this order while I am still offered the special 15$ discount.
  • Amy LukimaAmy Lukima
    edited January 2011
    I sent an email about this to our web team yesterday, hopefully it will be fixed soon.
    BMac wrote: »
    This is now happening to me, too.

    I'm trying to order Sam & Max: The Devil's Playhouse + Collector's DVD, but the only shipping options I am offered are the (ridiculously overpriced) FedEx International ones.

    Hopefully, this will get fixed soon, so I can place this order while I am still offered the special 15$ discount.
  • c dogc dog
    edited January 2011
    thank god i thought i would have to pay $49.39 for my sam and max dvd
  • SeadaVeSeadaVe
    edited January 2011
    bonnie wrote: »
    Either way, the shipping times haven't changed. International shipments still can take between 4-6 weeks.
    ...

    Hi!
    I keep waiting for 14 weeks (Your order shipped on October 14, 2010).
    The track status message never change: Electronic Shipping Info Received.
    What's wrong with my order?
    Thanks!
  • Amy LukimaAmy Lukima
    edited January 2011
    SeadaVe wrote: »
    Hi!
    I keep waiting for 14 weeks (Your order shipped on October 14, 2010).
    The track status message never change: Electronic Shipping Info Received.
    What's wrong with my order?
    Thanks!

    Email support@telltalegames.com
This discussion has been closed.