Muzzled 360 Issues (potential spoiler)

Has any one had problem with the 360 version of this. Twice it seems to have got it stuck (bugs). Firstly I was unabale to give the note to paneer which mean't I had to restart (could give the note, climb the stairs).

After stopping half way through playing through again I now can't get wallace out of the cage as after firing the gun it won't let me use the mug (guess I'll be on a third run through now.......).

Tried email mailing telltale support about this and it was ignored?

Anyone else had these issues?
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