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BttF Purchase problem

edited December 2010 in Game Support
Okay so I got the 25th Anniversary Trilogy and it came with a coupon for a complimentary first episode. I downloaded the episode and installed it, but when I try to login to my account it says "Sorry, but it looks like you do not own this game. Try logging in on a different account or pick up the game." Okay, so what's going on? how do I fix this?
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