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Hector not appearing in games list

ToxicGreenToxicGreen
edited April 2011 in Shopping or Activation Support
Hi,

I pre-ordered Hector on April 23, but it still doesn't show up in my games list. I also realized today that I don't have access to the insider forum for Hector.

Could you please correct this?

Thanks in advance,
ToxicGreen

Comments

  • RjunurrRjunurr
    edited April 2011
    I also pre-ordered Hector and have neither the insider forum access nor shows the game up in my games list.
  • TjibbbeTjibbbe
    edited April 2011
    Same problem here: pre-ordered Hector, but it doesn't show up in my games-list, and I don't have access to the pre-order forums.
  • BleieBleie
    edited April 2011
    I also have the same problem. Pre-ordered Hector and Jurassic Park but they dont show in the games list.
  • mcdmcd
    edited April 2011
    Same here (actually not quite). Jurassic Park obviously not showing up anymore, no icon for Hector but the serial appears next to Puzzle Agent, as if it were another code for PA. Can't access the insider, either.
  • Epic KiwiEpic Kiwi
    edited April 2011
    Same thing here, I pre-ordered Hector and Jurassic Park together, now that the release for JP has been changed the entire order for both games seems to have been removed from my Games page. Did Hector get refunded along with Jurassic Park, and will I have to order it again?
  • MolokovMolokov
    edited April 2011
    Mine's not in the "Your Games" section, but it is in the order history, so I'm not panicking. I can also already see into the Insider Forum.
  • bluepotatosackbluepotatosack
    edited April 2011
    Another one who doesn't have it showing on their list. I don't have access to the insider forum, either.
  • coolsomecoolsome
    edited April 2011
    I cant see the insider fourm or have it in my list.
  • mateo360mateo360
    edited April 2011
    Another here

    Edit: it's there now that it is out.
  • DrNGocDrNGoc
    edited April 2011
    Same for me... sigh
  • nomecopiesnomecopies
    edited April 2011
    Same for me too :(
  • DrNGocDrNGoc
    edited April 2011
    It's online now. At least for me.
  • Epic KiwiEpic Kiwi
    edited April 2011
    Still no Hector for me. Sent an email to support.


    edit - Well, someone must have seen my email, I've got Hector available for download now. Thanks, whoever it was! :D
  • Aotrs CommanderAotrs Commander
    edited April 2011
    I appear to be having the same issue or at least a related one, since the game doesn't want to recognise my username and password; which I assume is related to Hector not showing up in the My Games page (aside from an invoice in the Stuff you Bought section.)
  • Amy LukimaAmy Lukima
    edited April 2011
    Aotrs Commander wrote: »
    I appear to be having the same issue or at least a related one, since the game doesn't want to recognise my username and password; which I assume is related to Hector not showing up in the My Games page (aside from an invoice in the Stuff you Bought section.)

    If you guys are still having issues make sure to send a ticket to support@telltalegames.com. We're a little buried right now but I promise we'll get to you ASAP.
  • Aotrs CommanderAotrs Commander
    edited April 2011
    Righto, will do.
This discussion has been closed.