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Purchasing the Tales of Monkey Island DVD

Archangel76Archangel76
edited May 2011 in Shopping or Activation Support
Over a year ago, I purchased a Tales of Monkey Island Complete Season & The Secret of Monkey Island: Special Edition Bundle which was on sale at the time.

Now, I noticed that I can purchase a physical DVD of Tales of Monkey Island to be posted to me. I found it in under Merchandise in the Tales of Monkey Island page but, when I go to purchase it, it wants to charge me a full $35. I read that all I would have to pay for is the postage costs and I highly doubt it would cost $35 to post it.

So what I'd like to know is.

How do I pay them for JUST the cost of posting the DVD to me? I can't seem to figure it out.

Since I purchased it on a special along with the Secret of Monkey Island: Special Edition. Would that make it so I can't get the DVD for Tales of Monkey Island?

I live in Australia if that helps.

Thanks in advance for the help.

Comments

  • MolokovMolokov
    edited May 2011
    Hi Archangel76,

    Sounds like a glitch in the store - if you've bought the full season as a download from the Telltale Store, you should be able to get the DVD for free (plus postage).

    Send an email to support@telltalegames.com and explain the situation and they should be able to help you out. Include the original order number/serial number and your username.
  • Amy LukimaAmy Lukima
    edited May 2011
    Archangel76 wrote: »
    Over a year ago, I purchased a Tales of Monkey Island Complete Season & The Secret of Monkey Island: Special Edition Bundle which was on sale at the time.

    Now, I noticed that I can purchase a physical DVD of Tales of Monkey Island to be posted to me. I found it in under Merchandise in the Tales of Monkey Island page but, when I go to purchase it, it wants to charge me a full $35. I read that all I would have to pay for is the postage costs and I highly doubt it would cost $35 to post it.

    So what I'd like to know is.

    How do I pay them for JUST the cost of posting the DVD to me? I can't seem to figure it out.

    Since I purchased it on a special along with the Secret of Monkey Island: Special Edition. Would that make it so I can't get the DVD for Tales of Monkey Island?

    I live in Australia if that helps.

    Thanks in advance for the help.

    I replied to your email that I added it to your cart. Did you not get it?
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