The Telltale forums are now read only. Past posts will stay available to browse, but new posts and replies have moved to our official Discord.

Join the conversation on Discord

Sam & Max Season Retail DVD - Crash

edited June 2011 in Game Support
Hi, I have a Season 1 JoWood DVD which always crashes when I attempt to start any of the Season 1 episodes.

I'm running Win7 64bit SP1 with an ATI Radeon X1950 Pro - all drivers and OS patches are already up-to-date. Yes it's an old GPU but it works fine for "undemanding" games. The retail S&M Season 2 Atari DVD works perfectly.

Symptoms on Running Season 1:
1. UAC pop-up. Clicking OK removes it.
2. Spinning disk mouse pointer appears.
3. Windows error pop-up appears.

"SamMax101.exe has stopped working. Windows can check online for a solution to the problem the next time you go online."

"Problem Event Name: APPCRASH
Application Name: SamMax101.exe"
... etc.

Troubleshooting (so far):
1. Uninstalled and reinstalled in a new folder. Crashes.
2. Exempted the folder from av scanning. Still crashes.
3. Installed the TAC patch from thread #3199. Still crashes.
4. Uninstalled and replaced with free download S&M Ep104. Works fine.
5. Uninstalled Ep104 and replaced with Season 1 from DVD. Crashes.

A resolution would be very much appreciated. :)

Comments

  • edited June 2011
    Help? Please? Anyone?

    ...or should I just give up, trash the Season 1 Retail DVD and buy Season 1 again online, instead?
This discussion has been closed.