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Still missing a shot glass (ordered in December)

haraldharald
edited July 2011 in Shopping or Activation Support
Hi.

So, this is the third message I'm typing concerning this problem. The first one was an e-mail to your support, issue-48023. When I didn't receive a reply I sent a PM to Amy Lukima. This was about three weeks ago.

The gist of it all is I still haven't received one of the shot glasses I ordered (#600089103238567), but instead have two Space Wolf t-shirts. The full story is in the PM I sent to Amy so I thought I wouldn't have to repeat it here.

I'd really like to get some info on what's going on. Will I receive the missing glass? I'm a bit worried since they're gone from the store and it would kinda suck to only have one glass.

In case you have already replied to my e-mails, I haven't received them (I check my junk folder regularly). So I'd appreciate a response in this thread if possible.

Thanks.

Comments

  • Amy LukimaAmy Lukima
    edited June 2011
    harald wrote: »
    Hi.

    So, this is the third message I'm typing concerning this problem. The first one was an e-mail to your support, issue-48023. When I didn't receive a reply I sent a PM to Amy Lukima. This was about three weeks ago.

    The gist of it all is I still haven't received one of the shot glasses I ordered (#600089103238567), but instead have two Space Wolf t-shirts. The full story is in the PM I sent to Amy so I thought I wouldn't have to repeat it here.

    I'd really like to get some info on what's going on. Will I receive the missing glass? I'm a bit worried since they're gone from the store and it would kinda suck to only have one glass.

    In case you have already replied to my e-mails, I haven't received them (I check my junk folder regularly). So I'd appreciate a response in this thread if possible.

    Thanks.

    Per the message I sent you it was reshipped the 6th. The fedex tracking # is 403920835551, it was already delivered.
  • haraldharald
    edited June 2011
    Amy Lukima wrote: »
    Per the message I sent you it was reshipped the 6th. The fedex tracking # is 403920835551, it was already delivered.

    Yes, I did get an anonymous "Your order has been shipped" e-mail, but I wasn't sure what to make of it until I received the package from FedEx. It only contained one shot glass, plus another Space Wolf t-shirt (I got the t-shirt in the first package, although the order specification said that it was back-ordered).

    Did you get my PM (sent on the 24th)? I was assuming that PM's would go through even if e-mails don't, but if not then I suppose we'll have to communicate through the forums instead.

    Thanks for your help so far.
  • haraldharald
    edited July 2011
    My first bump on these forums. Go me.

    Since the glasses are now gone from the store, may I please have a refund for the glass I never received?

    Thank you.
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