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Bttf 5 login problems

borysamaborysama
edited August 2011 in Game Support
Hi, i have sent an email to support 3 days ago and still no answer.

i have to following problem:

I have installed the game and after i run it and login,
i get this error:
"Sorry but it does not look like you own Back to the future: the game.
Try logging again under a different account or pick the game"

Comments

  • KleetusKleetus
    edited July 2011
    Try running it as admin, and see if this helps:

    http://www.telltalegames.com/forums/showthread.php?t=23913
  • borysamaborysama
    edited July 2011
    thanks, but still does not work :(
  • KleetusKleetus
    edited July 2011
    I'm out of ideas, sorry, log in issues really need to be fixed at Telltales end.

    I'm surprised they never replied back, but all I can suggest at this stage is to contact them again.
  • borysamaborysama
    edited July 2011
    right, a week and still no response
  • KleetusKleetus
    edited July 2011
    Email them again.
  • NagaokaNagaoka
    edited July 2011
    I've been having the exact same problems, and I've emailed support twice, posted a thread on the forums, and sent a private message to AmyLukima all within the last two and a half weeks.


    Nope, nothing. I imagine sending any more emails/messages will just add more to their giant stockpile of support tickets they haven't gotten to yet, so I'm just hoping my issue will be addressed eventually.
  • borysamaborysama
    edited July 2011
    2 weeks and still no answer :(
  • borysamaborysama
    edited July 2011
    3 weeks and still nothing :(
  • borysamaborysama
    edited August 2011
    ok, finnaly solved
This discussion has been closed.