Incomplete Order from Sam & Max Blowout Bundle
Hello,
My issue number is issue-51294. My order number is 42766. I placed the order on June 05, 2011 and it was shipped on June 29, 2011. I received my order recently. However, what I received is different from what ordered and paid for. The "Sam & Max Street Poster Print (Signed)" that I received was not signed and I did not receive "Sam & Max Freelance Police - The Complete Animated Series" at all. I understand that I bought these items during the sale, but that does not mean that you can incorrectly list products or not send me all of the parts. Please resolve this issue.
I have sent two emails in the past to your email support@telltalegames.com and received no replies back regarding my order. They are issue-49430 and issue-49848.
My issue number is issue-51294. My order number is 42766. I placed the order on June 05, 2011 and it was shipped on June 29, 2011. I received my order recently. However, what I received is different from what ordered and paid for. The "Sam & Max Street Poster Print (Signed)" that I received was not signed and I did not receive "Sam & Max Freelance Police - The Complete Animated Series" at all. I understand that I bought these items during the sale, but that does not mean that you can incorrectly list products or not send me all of the parts. Please resolve this issue.
I have sent two emails in the past to your email support@telltalegames.com and received no replies back regarding my order. They are issue-49430 and issue-49848.
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Comments
Hi,
It looks like you were refunded and emailed on 07/28/11 10:11am that we refunded you $17.24 for the missing item. Sorry if you didn't get it.