JP voucher is a no, no.

Hello,

I have been delaying opening a thread in here but after have tried pretty much every possible way to contact you guys (sent two support tickets (51788 & 48158) and even PMed Amy Lukima) I honestly found myself without any other option available to solve this but opening a thread.

Can you guys please take a look at my situation? I have already received a refund but still no voucher. Thank you!

Comments

  • edited August 2011
    Dr.Dino wrote: »
    Hello,

    I have been delaying opening a thread in here but after have tried pretty much every possible way to contact you guys (sent two support tickets (51788 & 48158) and even PMed Amy Lukima) I honestly found myself without any other option available to solve this but opening a thread.

    Can you guys please take a look at my situation? I have already received a refund but still no voucher. Thank you!

    I don't think you can get emails from support. Can you emails me at alukima@telltalegames.com?
  • edited August 2011
    Amy Lukima wrote: »
    I don't think you can get emails from support. Can you emails me at alukima@telltalegames.com?

    That was my first thought reason why I used other email the second time but I still didn't get an answer so maybe you're right.

    I will email you when I have some more time. Thanks!
  • edited August 2011
    I already sent you an email. :)
  • edited August 2011
    Should I still expect an email from you or a staff member?
  • edited August 2011
    You should be getting any day now since pax is over.
  • edited September 2011
    I hate to insist on this but I didn't yet received the voucher...
  • edited September 2011
    Still nothing...
  • edited September 2011
    Dr.Dino wrote: »
    Still nothing...

    What is going on? I think your email hates me. Do you know what game you want?
  • edited September 2011
    Amy Lukima wrote: »
    What is going on? I think your email hates me. Do you know what game you want?

    Damn computers!

    Jurassic Park. Maybe it's better when the game is released I contact you guys again, uh? Thanks!
  • edited September 2011
    Dr.Dino wrote: »
    Damn computers!

    Jurassic Park. Maybe it's better when the game is released I contact you guys again, uh? Thanks!

    On PC?
  • edited September 2011
    Amy Lukima wrote: »
    On PC?

    Sure.
  • edited September 2011
    How are we regarding this matter?
  • edited September 2011
    Dr.Dino wrote: »
    How are we regarding this matter?

    I added the pre-order back to your account.
  • edited September 2011
    Amy Lukima wrote: »
    I added the pre-order back to your account.

    Thank you. ;)
  • edited September 2011
    Sorry it took so long. Also, maybe adding me to your contacts will help.
  • edited November 2011
    $16 for shipping?? No thanks, I'll just wait for the digital only edition.
This discussion has been closed.