Maybe this will get me an answer....
[issue-54519]
Almost a year ago i pre-ordered Jurassic Park.
Your Order ID: 600112670984979
Total Cost: $29.99
I didn't get any kind of notification the games became available.
I did get the refund e-mail, where didn't hear anything about since that e-mail.
Jurassic Park Pre-Order Customers: A Message From Telltale CEO Dan Connors
Now i've sent to e-mails, and only got back a auto-reply on the second:
Re: Your Telltale support issue has been received [issue-54519]
waiting for an answer this time...
Regards,
Corné
01/16/2012, 06:32 pm #2
Michael Parks
Telltale Team
Join Date: Oct 2011
Location: Petaluma, CA
Posts: 576
As I said in reply to your emails, that order was automatically canceled in April, at which point you were sent a full refund. You also received a voucher in the email from Dan Connors for a free season of any of our games, including Jurassic Park.
I've replied to two of your emails with that information, so please clarify what your issue is.
01/18/2012, 09:16 am #3
cornekievit
Junior Member
Join Date: Apr 2011
Posts: 4
I ever got those e-mails...:s not even in my spam folders...:s but my excuse, must be some trouble with yahoo or something...
01/18/2012, 09:17 am #4
cornekievit
Junior Member
Join Date: Apr 2011
Posts: 4
I ever got those e-mails...:s not even in my spam folders...:s but my excuse, must be some trouble with yahoo or something...
01/23/2012, 04:07 pm #5
cornekievit
Junior Member
Join Date: Apr 2011
Posts: 4
After checking my pay pal account i found out that there was no refund at all... I never got those e-mails, and i didnt get another game, or anything, so is this solvable?
Almost a year ago i pre-ordered Jurassic Park.
Your Order ID: 600112670984979
Total Cost: $29.99
I didn't get any kind of notification the games became available.
I did get the refund e-mail, where didn't hear anything about since that e-mail.
Jurassic Park Pre-Order Customers: A Message From Telltale CEO Dan Connors
Now i've sent to e-mails, and only got back a auto-reply on the second:
Re: Your Telltale support issue has been received [issue-54519]
waiting for an answer this time...
Regards,
Corné
01/16/2012, 06:32 pm #2
Michael Parks
Telltale Team
Join Date: Oct 2011
Location: Petaluma, CA
Posts: 576
As I said in reply to your emails, that order was automatically canceled in April, at which point you were sent a full refund. You also received a voucher in the email from Dan Connors for a free season of any of our games, including Jurassic Park.
I've replied to two of your emails with that information, so please clarify what your issue is.
01/18/2012, 09:16 am #3
cornekievit
Junior Member
Join Date: Apr 2011
Posts: 4
I ever got those e-mails...:s not even in my spam folders...:s but my excuse, must be some trouble with yahoo or something...
01/18/2012, 09:17 am #4
cornekievit
Junior Member
Join Date: Apr 2011
Posts: 4
I ever got those e-mails...:s not even in my spam folders...:s but my excuse, must be some trouble with yahoo or something...
01/23/2012, 04:07 pm #5
cornekievit
Junior Member
Join Date: Apr 2011
Posts: 4
After checking my pay pal account i found out that there was no refund at all... I never got those e-mails, and i didnt get another game, or anything, so is this solvable?
This discussion has been closed.
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