The Walking Dead preorder problem
Hi,
i pre-ordered The Walking Dead today, but I got stuck on the 'redirection to telltalegames site' screen after paypal payment.
The order doesn't show up in the 'My Orders'-list on the 'My Games'-screen, and I haven't received a confirmation e-mail from Telltale. I have been charged though, and I have also received a confirmation of my order from Paypal. My order number, like Paypal confirmation, is #600149469931063, and I ordered it through this account. I also sent an e-mail to support@telltalegames.com.
That mail got assigned the code [issue-57511]'.
Paypal confirms the payment.
Can you help me, please?
Thank you.
i pre-ordered The Walking Dead today, but I got stuck on the 'redirection to telltalegames site' screen after paypal payment.
The order doesn't show up in the 'My Orders'-list on the 'My Games'-screen, and I haven't received a confirmation e-mail from Telltale. I have been charged though, and I have also received a confirmation of my order from Paypal. My order number, like Paypal confirmation, is #600149469931063, and I ordered it through this account. I also sent an e-mail to support@telltalegames.com.
That mail got assigned the code [issue-57511]'.
Paypal confirms the payment.
Can you help me, please?
Thank you.
This discussion has been closed.
Comments
It is 'issue-57523'
Order number according to paypal receipt is #600149496673251
I have checked my online banking, and it doesn't show that any funds have been taken just yet. Do I need to wait a while for it to show?
Thanks in advance.
Thank you.