Can't activate They Stole Max's Brain

I enter my email/password to log in and it just hangs on the "Unlocking" dialog interminably. Same result with my serial number. Redownloaded, reinstalled, restarted computer. Nothing works. Frustrating.

Windows 7, 64-bit. Played previous episode on this same machine with no problems.

Comments

  • edited August 2012
    Sorry about that! Our web team is looking into it now and it should be resolved soon.
  • edited August 2012
    Thanks! Mercifully, I did order the DVD, so I was able to play from that, but I appreciate the fix all the same.
  • edited December 2012
    My issue and setup (system-wise) is the same. However, I don't have a dvd since I purchased the games online and downloaded them. Is the a solution to the activation problem which doesn't include a dvd?

    Thanks.
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