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Where can i return this shit?

BROSPAYNEBROSPAYNE
edited September 2012 in The Walking Dead - PC/Mac Support
So dont get me wrong when i say "shit" The Game is Great, but not being able to even get in the game now, and all my saves being deleted, and no one being able to help me. Is not that COOl. I paid 25$ for a game i cannot even play!
The walkingdead101 exe file wont load when i click on the icon to play. Please Help!

Comments

  • mooneysuzukimooneysuzuki
    edited September 2012
    for the exe problem, if you change the compatibility to windows 98/ME it might be whats causing your problem
  • Eric NorthmanEric Northman
    edited September 2012
    BROSPAYNE wrote: »
    So dont get me wrong when i say "shit" The Game is Great, but not being able to even get in the game now, and all my saves being deleted, and no one being able to help me. Is not that COOl. I paid 25$ for a game i cannot even play!
    The walkingdead101 exe file wont load when i click on the icon to play. Please Help!

    How old is your computer?
  • NinguinhaNinguinha
    edited September 2012
    I'm having the same problem. I can't figure out how to fix it.
  • WeiliWeili
    edited September 2012
    BROSPAYNE wrote: »
    So dont get me wrong when i say "shit" The Game is Great, but not being able to even get in the game now, and all my saves being deleted, and no one being able to help me.
    Who have you asked for help and how? You didn't expect a developer to magically appear right behind you whenever you run into trouble did you?
  • BrotherDomaBrotherDoma
    edited September 2012
    Weili, considering SO MANY people are having the save issue we'd expect at least some official help or even acknowledgment. It was their update that erased hours of a good deal of the player bases's time, so its not surprising people are going to get frustrated.
  • GoatPimpleGoatPimple
    edited September 2012
    Weili wrote: »
    Who have you asked for help and how? You didn't expect a developer to magically appear right behind you whenever you run into trouble did you?

    (Windows 7 home premium 64 bit, 16 GB ram)

    lol. I sure don't. BUT I expect a Support link to magically appear when I visit the web page of the crash-o-matic software.

    If you have such a direct line into Telltale please forward the below info for us fellows TWD players:

    After updating to chapter 3 I cannot start TWD. I get a message "WalkingDead101.exe has stopped working" every time I try to start it.

    twd.jpg

    Clicking view details says:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: WalkingDead101.exe
    Application Version: 2012.4.23.11289
    Application Timestamp: 4f95e3ff
    Fault Module Name: StackHash_4594
    Fault Module Version: 6.1.7601.17725
    Fault Module Timestamp: 4ec49b8f
    Exception Code: c0000374
    Exception Offset: 000ce6c3
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033
    Additional Information 1: 4594
    Additional Information 2: 4594f2ddc1cae48c896ecddc3e3a41e0
    Additional Information 3: 1197
    Additional Information 4: 11975848ab434c501ff4976de44d7303

    I have tried:

    removing my saves
    uninsatalling/reinstalling TWD, including deleting its Steam folder, twice.
    running without Steam client, rebooting, barking at the moon etc.
  • ted12ted12
    edited September 2012
    First off. You're posting in the wrong section, you should've gone to support

    Second. HAD you gone to support, you would have noticed that a guide to fixing this error was stickied on the top of the page.

    Third. Seriously? Don't swear in topic names, we have kids on this forum.
  • VainamoinenVainamoinen Moderator
    edited September 2012
    ted12 wrote: »
    Third. Seriously? Don't swear in topic names, we have kids on this forum.

    Ohhhhh no, on this TWD forum, we fucking don't. ;)

    But I'm with you on the other two counts. Closing this.
This discussion has been closed.