Trouble Registering Episode 1 on Mac
Hi there,
Is anyone else having trouble purchasing Episode 1 on the Mac? I tried to purchase over the weekend (9/23ish) and the take-my-money part worked, but it appears that the vanbrio.net domain has expired, so I didn't get my registration code. I don't know the relationship between Telltale and Vanbrio and I'm not irate or anything, but was hoping that this forum might point me in the right direction. I've tried sending a message or three to Vanbrio Support, but it doesn't appear to be working, either. Apologies if I'm in the wrong neighborhood, but I'm kind of anxious to play. Any help from anyone would be awesome.
-C
Is anyone else having trouble purchasing Episode 1 on the Mac? I tried to purchase over the weekend (9/23ish) and the take-my-money part worked, but it appears that the vanbrio.net domain has expired, so I didn't get my registration code. I don't know the relationship between Telltale and Vanbrio and I'm not irate or anything, but was hoping that this forum might point me in the right direction. I've tried sending a message or three to Vanbrio Support, but it doesn't appear to be working, either. Apologies if I'm in the wrong neighborhood, but I'm kind of anxious to play. Any help from anyone would be awesome.
-C
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We had a customer report a similar problem a couple weeks ago and I did send the info to our contact at Vanbrio, but I don't remember hearing back. I've been on vacation but I'm back now. I can try to track them down by phone if necessary.
So, uh, don't try to buy it or you'll be out a few bucks. Thanks, Vanbrio.
I've just paid for this game Bone and the email sent to me contains no code number to activate the game.
I've noticed a few other people having trouble too now and wonder if I've just lost my money and if this is a ripp-off?
What's going on with this Vanbrio company.
This is my first game ever downloaded as the trial looked good. But now I can't use, though the money has been paid!
Edit: Whoops, looks like you're way ahead of me. Thanks
Thanks for following up. At least I know there is someone out there who may help. If there's a problem, shouldn't someone tell the Mac people who are listing this game on their site? But I hope it works soon.
cowgurl